Could not reconnect to iCloud server on laptop, despite correct password and username

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Could not reconnect to iCloud server on laptop, despite correct password and username

I cannot connect to iCloud.com on my laptop. It keeps on saying that it cannot connect to the server.

I am using a laptop, and I know my username and password.

Any ideas on how to log back into iCloud again?

I tried on other computers, and I could log into iCloud. It is just my laptop that iCloud is having trouble connecting to.

Windows 7

Posted on Oct 3, 2013 9:38 AM

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Answer 1

sheila_m.

Community Specialist

Oct 5, 2013 6:21 AM in response to lordx101

Hello lordx101,

Thank you for providing the details of the issue you are experiencing when trying to log into iCloud.com. The following article provides steps to isolate and troubleshoot the issue you described:

iCloud: Troubleshooting web browser issues with iCloud.com

http://support.apple.com/kb/TS4050

Thank you for using Apple Support Communities.

Best,

Sheila M.

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