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Randi V

Q: Can't print from my iPad

I was able to print from my iPad and iPhone before updating to iOS 7.0.2. I've contacted HP and they could help so they suggested I contact Apple. 

iPad, iOS 7.0.2

Posted on Oct 3, 2013 10:04 AM

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Q: Can't print from my iPad

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  • Helpful answers

  • by Randi V,

    Randi V Randi V Oct 3, 2013 10:05 AM in response to Randi V
    Level 1 (0 points)
    Oct 3, 2013 10:05 AM in response to Randi V

    I meant HP couldn't help.

  • by Diavonex,

    Diavonex Diavonex Oct 3, 2013 10:06 AM in response to Randi V
    Level 9 (66,713 points)
    Oct 3, 2013 10:06 AM in response to Randi V

    1. Turn the router, iPad and printer off.

     

     

    2. Turn on the router and then wait 30 seconds to let it complete its start-up process.

     

     

    3. Turn on printer and then wait 30 seconds to let it complete its start-up process.

     

     

    4. Turn on your iPad and test print.

  • by Randi V,

    Randi V Randi V Oct 3, 2013 3:43 PM in response to Diavonex
    Level 1 (0 points)
    Oct 3, 2013 3:43 PM in response to Diavonex

    That didn't work.

  • by rbi,

    rbi rbi Oct 3, 2013 7:39 PM in response to Randi V
    Level 4 (2,555 points)
    Oct 3, 2013 7:39 PM in response to Randi V

    What HP printer model do you have? How does printing fail?

  • by Diavonex,

    Diavonex Diavonex Oct 3, 2013 7:49 PM in response to Randi V
    Level 9 (66,713 points)
    Oct 3, 2013 7:49 PM in response to Randi V

    Suggest you setup the printer again with CD provided.

     

     

    Setup a typical HP AirPrint Printer

     

     

    1. Insert the CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.

     

     

    2. Accept the installation agreements, and then click Next . It might take several minutes for your computer to install the printer software.

     

     

    3. You will be asked to connect printer to computer with USB cable

     

     

    4. You will be ask how you want to connect to printer, select Network (Ethernet/Wireless) and then click Next.

     

     

    5. Setup will access computer and router for wireless settings.

     

     

    6. Setup will ask if you want to use wireless settings (SSID and Password) to setup printer. Select Yes and press Next.

     

     

    7. Setup will then send wireless settings to printer.

     

     

    8. Once printer is setup, you will be ask to remove USB cable.

     

     

    9. The printer is now ready for AirPrint.