HT204135: Print from your Mac
Learn about Print from your Mac
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All replies
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Helpful answers
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Oct 3, 2013 1:14 PM in response to mngzby Carolyn Samit,Your Mac is running which OS X ?? Your profile indicates v10.5.5
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Oct 3, 2013 1:40 PM in response to mngzby Eric Root,Some people have gotten it to work in this discussion.
https://discussions.apple.com/thread/5201542?start=15&tstart=0
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Oct 3, 2013 3:03 PM in response to mngzby PAHU,The error code is usually a result of the printer losing connection to the wifi access point. One action would be to turn the MG8120 and your wireless computers/devices off and then turn off the wifi access point (router) for a minute. Then turn the router back on and then all your wifi devices. Then see if you can print without error.
Given the S820 has no network port, how is this model connected to your network? Via an Airport Express or shared via another computer?
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Oct 4, 2013 6:17 AM in response to PAHUby mngz,Thanks for your help. The MG8120 printer is connected by Ethernet cable to the Verizon router. It has a static IP. The S820 is connected by USB to my Apple Time Capsule.
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Oct 4, 2013 11:11 PM in response to mngzby PAHU,Thanks for the reply.
Could you provide more information about the network you have?
You mention having a Time Capsule and I assume that its wireless service is enabled. Does the Verizon router also support wireless? If not, I would also assume that you are using wireless on your network and you have the Time Capsule connecting to the Verizon router via Ethernet. If so, then I would suggest moving the MG8120 to connect to the Time Capsule via WiFi or Ethernet and have the MG set to DHCP so that it can be allocated an IP address. After doing this you would need to remove the MG from the Mac's Print & Scan preference pane and add it agian.
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Oct 7, 2013 11:37 AM in response to PAHUby mngz,Hello,
Thanks for your help. My network was managed by the Verizon router and I had all the described trouble with the printers. I created a network with my Airport Time Capsule and everything works up to now on that network.
Best regards,
Maurice Meneguzzi