Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone (iOS7) doesn't recognize that I have iTunes 11.1

When I plugged my iPhone 4S (iOS7) in to my Mac Book Pro (OSX 10.6.8) I got a prompt that said I needed iTunes 11.1 for the phone to be recognized. I downloaded and successfully installed iTunes 11.1 but again received the same prompt upon plugging in my phone. I restarted my computer several times and still, when I plug in my phone it just tells me I need iTunes 11.1


When I check software update, it says that everything is up to date and no new software is available. I am 100% POSITIVE that I have iTunes 11.1 but when I plug in my phone I continue to receive the prompt telling me its not recognized because I need iTunes 11.1


It's as if my computer doesnt recognize the fact that it is running iTunes 11.1, and thinks it's still running an older version. Makes absolutely no sense to me

iPhone 4S, iOS 7

Posted on Oct 3, 2013 7:47 PM

Reply
1 reply

My iPhone (iOS7) doesn't recognize that I have iTunes 11.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.