14 Replies Latest reply: May 24, 2014 6:08 AM by andyBall_uk
Saintdotkim Level 1 Level 1 (0 points)

I'm using OSX 10.8.5 on Macbook pro Intel Core 2 Duo.

 

Since almost a year ago, I didn't see pages in Safari, it display white blank screen but it has contents.

Safari loaded contents, but it didn't render contents into page.

 

I found that, Safari update entry of 'com.apple.afari.plist' file in the Preference folder and it cause Safari fail to render pages.

 

When Safari start, it changes

 

          <key>com.apple.Safari.ContentPageGroupIdentifier.WebKit2AcceleratedCompositingEnabled</key>

 

entry to

 

<false/>

 

and next time I start Safari, white blank page displayed.

 

If I change

 

          <key>com.apple.Safari.ContentPageGroupIdentifier.WebKit2AcceleratedCompositingEnabled</key>

 

entry to

 

<true/>

 

and start Safari, I can see pages well, but I can't stop Safari to update the value to false.

 

Any solutions to solve this issue ?


MacBook Pro, OS X Mountain Lion (10.8.5)
  • Carolyn Samit Level 10 Level 10 (100,170 points)

    Try troubleshooting extensions and third party plugins.

     

    From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

     

    If it's not an extensions issue, try troubleshooting third party plug-ins.

     

    Back to Safari > Preferences. This time select the Security tab. Deselect:  Allow all other plug-ins. Quit and relaunch Safari to test.

     

    If that made a difference, instructions for troubleshooting plugins here.

  • Saintdotkim Level 1 Level 1 (0 points)

    Thank you for your kind comment, but it didn't work.

  • Carolyn Samit Level 10 Level 10 (100,170 points)

    Ok.. try this.

     

    Open a Finder window. From the Finder menu bar click Go > Go to Folder

     

    Type or copy paste the following:

     

    ~/Library/Caches/com.apple.Safari/Cache.db

     

    Click Go then move the Cache.db file to the Trash.

     

     

    Quit and relaunch Safari to test.

  • Saintdotkim Level 1 Level 1 (0 points)

    It doesn't work, too.

  • Saintdotkim Level 1 Level 1 (0 points)

    I wrote Automator scrpt, aka 'Safari-close-remove-plist-safari-open' and saved as Automation application.

    It close Safari first, then remove com.Safari.plist and relaunch Safari.

    It works, but I'd like to solve the issue.

  • Linc Davis Level 10 Level 10 (173,035 points)

    Please read this whole message before doing anything.

     

    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

     

    Step 1

     

    The purpose of this step is to determine whether the problem is localized to your user account.

     

    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

     

    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

     

    Test while logged in as Guest. Same problem?

     

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

     

    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

     

    Step 2

     

    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.

     

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.

     

    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models.  The next normal boot may also be somewhat slow.

     

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Test while in safe mode. Same problem?

     

    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • jarkoo Level 1 Level 1 (10 points)

    I had that problem!

     

    Just delete adblock and pages will show up

  • BNR.1 Level 1 Level 1 (0 points)

    This worked for me too. What a shame. I liked adblock.

  • brenda123 Level 1 Level 1 (0 points)

    I just unchecked the enable adblock plus under preferences- extensions..... it's still blocking some ads  and no more blank pages.   but its weird cause it worked fine for months!

  • CZan Level 1 Level 1 (0 points)

    Also for me, from this morning I had this problem, I disabled Adblock plus, and it seems ok now...

     

  • Mark Jones Level 4 Level 4 (3,070 points)

    Use Time Machine to revert back to a previous version before version 1.7.4.11.70. This version seems to have the blank page problem appear. Disable automatic updates also to prevent it seeing your using the older version and updating it automatically to the problem version. I'm sure they'll fix it soon.

  • santi.gelosi Level 1 Level 1 (0 points)

    Hello everybody,

    Had the same problem. I solved it by disabling the "Lists" on ABP options.

     

    Safari is working OK again so far.

  • shogg1 Level 1 Level 1 (0 points)

    How do I delete adblock?? I can't figure anything out

  • andyBall_uk Level 7 Level 7 (20,490 points)

    In Safari : click the Safari menu at top left of the screen, then choose 'Preferences'.

    In the Preferences window, choose the Extensions tab.

    If you see adblock in the list; select it, then click the Uninstall button.

     

    Any extensions that you don't know & trust should also be removed.