4 Replies Latest reply: Oct 22, 2013 5:29 AM by thomas_r.
MorganG724 Level 1 (0 points)

I was working in Microsoft word and my MacBook completely froze. Couldn't do a thing. I couldn't even force quit word. The bar froze when I tried to get into any other app. So I used the power button to force shut it down. Now I've tried turning it back on and it sticks on the gray screen with apple logo and the loading circle bars. I've never had problems with this MacBook before. Please help.

MacBook Pro (13-inch Mid 2009)