Gabe-A
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Q: SD Card Slot Disappears After Sleep (Gone Until Reboot)

I love my new Macbook Air 2013. Its speedy Core i7 and lightening-fast 256GB SSD make for quite a wonderful experience in Windows 7, too. But I have a problem that is proving to be quite the frustrating little niggle, and I just can't sort it out. So I've turned to you guys for help.

 

Here's the thing: the SD Card (the slot, the device, the card, the folder, the drive, everything) just vanishes after the MBA wakes up from sleep. I've tried it with various cards with different filesystems (FAT32, NTFS, EXFAT) and capacities (32GB, 64GB, 128GB) -- always the same. I've reinstalled Windows 7 Pro x64 multiple times using up-to-date boot camp assistant and Apple Support Drivers.

 

The card works fine. Until, of course, the computer goes to sleep. When it awakens, the card is gone -- even from the device manager -- until the computer is rebooted. That's right, plugging the card (or any other card) into and out of the slot doens't fix it. Neither does resetting the NVRAM or SMC. Neither does adding an event to the Task Scheduler to disable the device prior to sleep and re-enable it on wake (it doesn't re-enable, the entire device vanishes).

 

Here are some more details:

- Putting the card in for the first time while the computer is asleep is okay -- the card appears when the computer is awakened. But putting it back to sleep afterwards causes the same behavior -- the card and reader disappear until reboot.

- The computer can go to sleep and wake up many times without a card inserted without the device disappearing. I can put a card in and have it recognized propertly after any number of card-free sleep-wake cycles. But the moment the computer sleeps with card inside, the reader disappears until next reboot, no matter what.

- This behavior does not occur in OSX to my knowledge (although OSX handles both mounting AND sleep states VERY differently than Windows, so I can't directly compare).

 

I have tried everything short of scripting a reset of the root USB hub (a highly unrecommended procedure that can disable the keyboard/mouse/etc). I've even tried new USB hub drivers (intel 8.10) to no avail.

 

Anyone have the same issue? Does this work for you? Does anyone have a copy of older SD card drivers (maybe the latest ones are screwy?). Thanks

MacBook Air (13-inch Mid 2013), Windows 7, OSX 10.8.5 too.

Posted on Oct 3, 2013 8:08 PM

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Q: SD Card Slot Disappears After Sleep (Gone Until Reboot)

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  • by vagaerg,

    vagaerg vagaerg Mar 13, 2015 11:23 AM in response to Loner T
    Level 1 (0 points)
    Mar 13, 2015 11:23 AM in response to Loner T

    I'm doing the same with parallels. With parallels you actually can boot from the bootcamp partition so you can choose if you want to use OS X with windows as a virtual machine or you want to boot into windows, both of them being the exact same installation of windows with the same data and programs. Do you know if you can do this in VirtualBox?

     

    Apart from that, you're right in that this is a "workaround" but you don't get the full performance of the machine on Windows. Sure it works, and it is absolutely right to do it, but I hope Apple comes up with a solution soon

  • by Loner T,

    Loner T Loner T Mar 13, 2015 11:48 AM in response to vagaerg
    Level 7 (23,633 points)
    Safari
    Mar 13, 2015 11:48 AM in response to vagaerg

    VirtualBox will import the Bootcamp partition as a VM, but booting is via OSX. It allows Device Passthrough from host to guest.

     

    Parallels emulates BIOS when used as a VM.

     

    All VM Engines have BIOS emulation. 

  • by agridi57,

    agridi57 agridi57 Mar 18, 2015 10:09 PM in response to vagaerg
    Level 1 (0 points)
    Mar 18, 2015 10:09 PM in response to vagaerg

    I have given up on Apple providing a solution on this issue. I have tried talking to technical support numerous times. They have provided nothing but excuses or dropped the line after put on a hold to search for possible solutions. 

  • by jerry824,

    jerry824 jerry824 Mar 18, 2015 10:40 PM in response to agridi57
    Level 1 (0 points)
    Mar 18, 2015 10:40 PM in response to agridi57

    This issue relates to two rivals apple ans microsoft. Rarely u can expect quick solutions.

  • by Loner T,

    Loner T Loner T Mar 19, 2015 3:54 AM in response to jerry824
    Level 7 (23,633 points)
    Safari
    Mar 19, 2015 3:54 AM in response to jerry824

    One option is to consider a different media (other than a SD Card).

  • by vagaerg,

    vagaerg vagaerg Mar 21, 2015 5:33 AM in response to Gabe-A
    Level 1 (0 points)
    Mar 21, 2015 5:33 AM in response to Gabe-A

    Well, the SD card is the only media that can be permanently attached (e.g. a Nifty Minidrive). Even though Apple and MS are rivals, that makes no excuse for Apple disregarding an annoying and serious issue with the software they provide. I suppose I am not the only one who uses the MBP for Windows. So I expect them to give a solution...

  • by eugenfro,

    eugenfro eugenfro Mar 26, 2015 6:17 PM in response to Gabe-A
    Level 1 (0 points)
    Mar 26, 2015 6:17 PM in response to Gabe-A

    I have exactly the same problem and it's getting really annoying. I am not spending almost 3000 Dollar to deal with this kind of crap. Apple need to fix this asap or it will start to go viral...

     

    PS: This thread started 2013, it is 2015 now and still no solution?

  • by K Vignesh,

    K Vignesh K Vignesh May 15, 2015 11:12 AM in response to eugenfro
    Level 1 (0 points)
    May 15, 2015 11:12 AM in response to eugenfro

    I have the same issue too, no solution found yet. Any one Found any solution Pl write back.

  • by lom1980,

    lom1980 lom1980 May 21, 2015 12:22 AM in response to Gabe-A
    Level 1 (0 points)
    May 21, 2015 12:22 AM in response to Gabe-A

    Today I got a reply that my reported bug was a duplicate to bug id 20086018. Is there a possibility for me to have a look at bug id 20086018 in the apple bug tracker?

  • by Loner T,

    Loner T Loner T May 21, 2015 4:24 AM in response to lom1980
    Level 7 (23,633 points)
    Safari
    May 21, 2015 4:24 AM in response to lom1980

    If you are a registered developer, you can go to https://bugreport.apple.com/problem/viewproblem and search for it. You may not be able to see details, because some bugs can be marked internal and not be publicly visible to anyone other than the reporter of the bug.

  • by BuddySteve,

    BuddySteve BuddySteve May 24, 2015 7:53 AM in response to Gabe-A
    Level 1 (0 points)
    May 24, 2015 7:53 AM in response to Gabe-A

    Guys,

     

    I'm having the same issue on my lovable but irritating at times MacBook Pro Retina 15" mid 2014 running Windows 7 Professional 64-bit!

    I have no solution to offer other than to rant off at Apple for not supporting us!

     

    I was sold on the MacBook Pro when I was looking for a new powerful laptop with a beautiful screen but couldn't find one on the PC side. I kept hovering over to the Mac isle at the electronic store and I finally went for it! In this day and age, why can't we have the best of both worlds? I don't get why manufacturers won't get off their a**es and develope an awesome laptop like Samsung has with the smart-phone industry!

     

    After having trouble with the bluetooth, touch-pad device, and now the SD Card, let alone the proprietary SSD drive, I'm starting to realize that maybe Apple doesn't want my business because I chose Windows over iOS, which is insane! After all, isn't Apple all about the bottom line? If there is enough of us Windows on Mac users who complain, won't they listen?

     

    Unless I can a resolution to this soon, I'll probably be selling my MacBook Pro and going back to a PC Laptop and never buying an Apple product again! It's your call, Apple!

  • by vagaerg,

    vagaerg vagaerg Aug 15, 2015 10:02 AM in response to lom1980
    Level 1 (0 points)
    Aug 15, 2015 10:02 AM in response to lom1980

    That is my bug report. I have been since March trying to make Apple give a solution. They have eventually said that they cannot reproduce it (really?...)


    I pointed them to this thread and told them to check it for themselves, I also sent them some screenshots and Windows Event Logs to see if that helps... Fingers crossed, Windows 10 w/ Bootcamp 6 and issue is still present

  • by Loner T,

    Loner T Loner T Aug 15, 2015 11:08 AM in response to vagaerg
    Level 7 (23,633 points)
    Safari
    Aug 15, 2015 11:08 AM in response to vagaerg

    There is an updated SCSI driver, but unfortunately it is not properly signed in W10. There are many threads regarding AppleSSD.sys. To install W10 (and get around the driver signature issue), users have deleted this driver and then managed to install W10, but have left this finger cut off. Did you have to delete this driver as well?

  • by Sander Spolspoel,

    Sander Spolspoel Sander Spolspoel Aug 21, 2015 2:31 AM in response to Gabe-A
    Level 1 (0 points)
    Aug 21, 2015 2:31 AM in response to Gabe-A

    I'm pretty sure this is not a Windows problem: I have the same issue in OSX (10.10.3 - Mid 2014 Retina MacBookPro). I didn't read about the difference between sleep and deep sleep in this thread, the latter occurs to save power after several hours of normal sleep. My SD card is always there after a  short periode of normal sleep, but never after a longer periode of deep sleep: not in Disk Utility, but not even when I re-insert the card. I almost seems like power to the hardware component is cut off after deep sleep.

  • by lucian_,

    lucian_ lucian_ Aug 25, 2015 12:35 AM in response to Gabe-A
    Level 1 (0 points)
    Aug 25, 2015 12:35 AM in response to Gabe-A

    fond this and by me works

    Type this in terminal:

    sudo kextunload /System/Library/Extensions/AppleStorageDrivers.kext/Contents/PlugIns/AppleUSBCardReader.kext; sudo kextload /System/Library/Extensions/AppleStorageDrivers.kext/Contents/PlugIns/AppleUSBCardReader.kext

    This will unload and load the card reader kernel drivers, and it will appear in diskutil and finder again.

    thx toCoolkcaH

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