HT202644: Redeem iTunes and Apple Music Gift Cards with the camera on your iPhone, iPad, iPod touch, or Mac

Learn about Redeem iTunes and Apple Music Gift Cards with the camera on your iPhone, iPad, iPod touch, or Mac
jenjen9

Q: I redeemed a digital copy, now i can't find it. Code says redeemed by iTunes.

I redeemed my digital copy code.iron man 3. DigitalCopyPlus  It says it has been redeemed by iTunes. It never downloaded to my library and I can't find it anywhere..

iPad, iOS 7.0.2

Posted on Oct 4, 2013 7:12 AM

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Q: I redeemed a digital copy, now i can't find it. Code says redeemed by iTunes.

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  • by varjak paw,

    varjak paw varjak paw Oct 4, 2013 7:33 AM in response to jenjen9
    Level 10 (169,883 points)
    Oct 4, 2013 7:33 AM in response to jenjen9

    Does it appear in the Purchased area of the iTunes Store when you're signed into the account through which you redeemed the code?

  • by bronsonfive,

    bronsonfive bronsonfive Dec 13, 2013 2:05 PM in response to varjak paw
    Level 1 (0 points)
    Dec 13, 2013 2:05 PM in response to varjak paw

    I have the same exact question. Just got a blu-ray and did the necessary steps to get the digital copy. It shows up in my purchases at the itunes store, but it is found nowhere in my library or my computer. Is there a way I can re-download it? Even when I hit the download symbol to check for new downloads, it doesn't show up there either.

  • by Monkiineko,

    Monkiineko Monkiineko Dec 31, 2013 3:21 PM in response to bronsonfive
    Level 1 (0 points)
    Dec 31, 2013 3:21 PM in response to bronsonfive

    Try going into preferences (iTunes menu -> Preferences...) and enable "Show iTunes in the Cloud purchases".  The movie should then show up in your movie list with a cloud icon you can use to download it.

     

    Alternately, you can go into the "iTunes Store" section, then click the "Account" quick link on the left and see if the resulting page displays "You have XX items awaiting download" along with a button you can click to download them.

  • by xgamerms999,

    xgamerms999 xgamerms999 Jan 2, 2014 1:08 PM in response to Monkiineko
    Level 1 (0 points)
    Jan 2, 2014 1:08 PM in response to Monkiineko

    This solved my issue, thanks a lot man!