My radio keeps stopping?

I really like the iTunes radio option and I have begun to listen to it at work. The frustrating part is that is plays 2-3 songs and then stops. I wont be able to listen to it for the rest of the day. Any ideas as to why this is happening? I cant see where I need to purchase anything associated to the radio.

Windows 7

Posted on Oct 4, 2013 8:11 AM

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11 replies

Oct 27, 2013 5:38 PM in response to mtnflyguy

I'm having the same issue as well. Looking at the iTunes "playing now" view in the window shows the infinite progress bar animation but nothing happens. A temporary fix seems to be hitting the Store menu's Sign Out option and then signing back in directly afterward. This will let it start playing again until it so chooses to stop.


Overall I like the iTunes radio experience but it has been buggy. There is a relationship with Safari in that if you do a reset to wipe out history and cookies, it affects iTunes which will then start asking you to sign in again. As a developer I do a reset on Safari to ensure I have a clean view of a site I'm developing so this can be frustrating. The last time I got it iTunes Radio working it was fine for a long time until I had to reset Safari and now it's having radio playback issues.

Nov 11, 2013 8:29 AM in response to mtnflyguy

I was having the same issue on my iPhone 4S. What worked for me...went to Settings, iTunes & App Store, clicked on my Apple ID, then Sign Out; went to Music app, Radio and logged back in again when prompted. Been listening for 3 hours so far with no problems. A lot better than listening to just 1 song before cutting out. Good luck!!!

Dec 19, 2015 11:48 AM in response to somenonexistentname

This is a user to user support community. Apple don't participate directly except perhaps for the Community Specialists who post the occasional link to existing support documents. I doubt the recent posts have anything to do with the original issue. Better to start your own thread rather than tack on to one that is dormant and quite possibly unrelated. If you don't get a response in a day or so it is likely that it simply hasn't been seen by anyone who has anything useful to suggest, in which case try bumping the thread, perhaps at a different time of day so it is seen be a different set of active helpers.


tt2

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My radio keeps stopping?

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