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says my hotmail password is incorrect...

I have setup a hotmail account and it keeps saying my password is wrong, but its not its been the same for years??

iPad, iOS 7.0.2

Posted on Oct 4, 2013 10:14 AM

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Question marked as Best reply

Posted on Oct 6, 2013 12:48 PM

Hey Schnauzers_54,


I'd start off your troubleshooting process with these steps:

  1. Restart your iOS device.
  2. Delete the affected email account from your device.
    • Tap Settings > Mail, Contacts, Calendars.
    • Choose the affected email account, then tap Delete Account.
    • Add your account again.
  3. If you have enabled two-step verification through your e-mail service provider, please contact them to see if you need a special password for your iOS device.


via: iOS: Troubleshooting Mail

http://support.apple.com/kb/TS3899


Regards,

Delgadoh

7 replies
Question marked as Best reply

Oct 6, 2013 12:48 PM in response to Schnauzers_54

Hey Schnauzers_54,


I'd start off your troubleshooting process with these steps:

  1. Restart your iOS device.
  2. Delete the affected email account from your device.
    • Tap Settings > Mail, Contacts, Calendars.
    • Choose the affected email account, then tap Delete Account.
    • Add your account again.
  3. If you have enabled two-step verification through your e-mail service provider, please contact them to see if you need a special password for your iOS device.


via: iOS: Troubleshooting Mail

http://support.apple.com/kb/TS3899


Regards,

Delgadoh

Aug 29, 2016 8:20 AM in response to Schnauzers_54

go into settings - email account which you use ( i use hotmail) - CLICK SMTP - and then the primary server itself (smtp-mail-outlook.com- And then make sure the password on this page is correct and the same as your other one. i had changed my passwords and never updated my out going server.. meaning my updated email couldn't send out any mail. if you are using an outlook or a yahoo email still continue to play around in settings and make sure both ingoing and outgoing server passwords are the same and correct.

hope this helped!

says my hotmail password is incorrect...

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