HT201407: If you can't activate your iPhone
Learn about If you can't activate your iPhone
Q: 3gs
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Oct 4, 2013 11:17 AMby Michael Black,You need to contact AT&T and get them to unlock it for you. The request form is here
https://www.att.com/deviceunlock/client/en_US/termsAndCondition
Eligibility requirements - http://www.att.com/esupport/article.jsp?sid=KB414532&cv=820#fbid=QV-EvjTpxgp
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Oct 4, 2013 11:18 AMby snozdop,The APN won't help you, you need to get the phone unlocked first by contacting the network.
See: http://www.att.com/esupport/article.jsp?sid=KB414532&cv=820
Then you can out the SIM of the new network in and that will set it up correctly.
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Oct 4, 2013 11:41 AMby Michael Black,Bob@Ark wrote:
I have tried that form it doesnt work.I have the phone making calls and text. But no data.
If you did not get it unlocked by AT&T and you have it on another network, then you've hacked it. In that case, I cannot help you.
That web form has worked fine for the three unlock requests I have processed through AT&T.
