HT204316: Set up an Apple ID to use in the iTunes Store, App Store, or iBooks Store, and with Apple Music and Apple News

Learn about Set up an Apple ID to use in the iTunes Store, App Store, or iBooks Store, and with Apple Music and Apple News
Shelley5kids
Level 1 (0 points)

Q: Hi I have got a new bank card and iTunes is declining it what can I do

How do I change my bank details over without it declining I have typed every thing in correctly pls help

iPhone 4S, iOS 7.0.2

Posted on Oct 4, 2013 1:31 PM

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Shelley5kids

Q: Hi I have got a new bank card and iTunes is declining it what can I do

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  • by varjak paw,

    varjak paw varjak paw Oct 4, 2013 1:50 PM in response to Shelley5kids
    Level 10 (169,890 points)
    Oct 4, 2013 1:50 PM in response to Shelley5kids

    Is this a credit card or a debit card? >Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:

     

    http://support.apple.com/kb/HT5552

     

    You can try contacting the iTunes Store and asking if there is any way to use your card, but they probably will tell you that it's not possible.

     

    http://www.apple.com/emea/support/itunes/contact.html

     

    If this is a credit card, make sure that the information you're entering matches that of your bank statement exactly. Any error can cause the card to fail to validate. If you're certain it's all correct, contact your bank and ask if they see any flags or other blocks on your account that might cause the card to be rejected, and if no exist then again contact iTunes Support.


    Regards.