Q: Blue line scanning iPhone screen
Hi! I have a strange problem with my iPhone 5. A transparent blue line of a half inch is scanning my screen from left to right. Not only it's weird but also it makes the running application crash! This problem occurred after iOS 7 and it did not go away with the update. Does anyone experience this problem ?
iPhone 5, iOS 7.0.2, Blue line screening
Posted on Oct 4, 2013 1:28 PM
Community Specialists
Hi, Honeyatapple.
Thank you for visiting Apple Support Communities.
Before processing any of these steps, make sure to backup your data.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
I would start with processing the steps for display issues in the link below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
The last step would be to restore the device and test the results after the restore. If the issue persists, see the last section labeled Issue not resolved in the article above.
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Cheers,
Jason H.
Posted on Oct 6, 2013 9:56 AM