Sent items show twice on MAIL (IMAP)

Hi everyone!

I need your help! 🙂

As the title suggests, I am experiencing an issue with the Mail app on my MacBook Pro. A few days ago, Hotmail/Outlook announced they started supporting IMAP and I thought that it would be the great way to sync my mail across all my devices (MacBook Pro + iPhone) and proceeded to set up my account as an IMAP account on all of them. Everything went flawlessly... Until today. Indeed, I noticed that when sending e-mails from Mail (OS X), the sent items would show up twice in the sent folder. It is all the more annoying since it syncs across my devices and I get these duplicates on my iPhone and on the web interface as well. Strange thing though, this does not happen when sent from my iPhone (or from the web for that matter), indicating clearly that the issue lies within the Mail app for OS X.

So my question is: does anyone know how to fix this and still let me sync my sent items across all my devices? What are the appropriate settings that I have to use to properly achieve this?

Thank you very much for your help!

Kind regards,

MacBook Pro (13-inch Early 2011), OS X Mountain Lion (10.8.5)

Posted on Oct 4, 2013 3:02 PM

Reply
195 replies

Nov 3, 2014 10:49 AM in response to Valedictorian

What DsMalka wrote here earlier seem to work for me.


"I had the same issue with Outlook for Mac and was able to fix it. I went to Outlook/Preferences/Accounts, click on the account and then click on the advanced button at the bottom right. Click on the Folder tab and then make sure "Don't store a copy of sent messages" is checked. Save."

But then it did not! Bummer. Still struggling.

Nov 3, 2014 11:06 AM in response to Zarppa

I think I found a solution that is working for me. May be special case though.

I had for ever an issue with my Windows phone (Lumia WOS8) that it always notified I have issues with my account. I was able to read emails but always got the notification to enter my UN & PW. And I was never able to send emails. I was very careful with all settings. Several times.

Finally I got a brilliant idea and I configured my outlook.com account as a hotmail account in my Windows phone. That was yesterday. Today I noticed my MacBookPro mail client duplicates all my outlook.com sent mails. Someone mentioned Hotmail above and I summed 1+1.

I removed my hotmail email account from my Windows phone and now my Mac client does not show duplicates. 🙂

Jan 27, 2015 9:02 AM in response to Valedictorian

Hi Valedictorian,


I hope you've eventually found a solution to this issues raised if not, I suggest you follow the instructions posted by Jontypaine on 19th December 2013. I followed same and had the prob;em fixed on my Mac OS X Yosemite. I hope this solves your problem as well without going through the hassle of configuring your devices as this may compound the problem.


Many Thanks

Mar 19, 2015 12:23 AM in response to vincenzofromvarese

Jontypaine's solution did not work for me. If i try to send an email, Apple mail simply asked me to provide an outgoing smtp server when "none" is selected in preferences. Using gmail as a relay server worked as some described above. However, gmail re-writes your "from" field to your gmail address. So your recipients will reply to your gmail account instead of hotmail. I tried to change the "send mail as" settings in gmail to my hotmail address, this does change the "from" field to my hotmail address, so that recipients will reply to hotmail as intended. However, this also means that if I use gmail to send emails now, the "from" field will also be my hotmail address.


So although this a work around for the duplicate sent problem, it created a few additional kinks for me.

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Sent items show twice on MAIL (IMAP)

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