2 Replies Latest reply: Jan 21, 2014 2:44 PM by Huntsman1230
semidriven Level 1 Level 1

Just got an iPhone5s.  I setup the included Mail app.  Then I installed the Mailbox app.  Everything works except for 1 thing.  I can't compose and send messages in Mailbox.  The send button is greyed out.  I'm using a gmail account.  Any suggestions?

iPhone 5s, iOS 7.0.2
  • semidriven Level 1 Level 1

    He he...I've stumped everyone?  : )


    This is bizarre!  I can send messages in Mail but not Mailbox.  And I can reply to messages sent to me.  I just can't compose messages in Mailbox.


    Deinstalled / Reinstalled.


    Rechecked settings.


    I have to be overlooking something.



  • Huntsman1230 Level 1 Level 1

    I know this is super late notice, but I just wanted to let you know that I encountered the exact same thing today on my iPad 2. Mailbox has always worked for me until today. This compose message glitch occured and I found your post in my attempts to find a fix.


    I sent a bug report to the Mailbox team from the in-app support with a screenshot showing the message body field being grayed out with my keyboard missing. As for now, there is nothing we can do.


    Just wanted to let you know that you are not alone in this. If I find anything or hear back, I'll update.