What happened to Closed Caption menu?

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Level 1

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What happened to Closed Caption menu?

I have Apple TV 3rd generation. I have been watching the French TV Series SPIRAL on Netflix for a few months now with English Subtitles/Closed Caption on. I've had the caption set up in medium yellow font with clear background which was nice and not obstructing. Tonight, after the auto-update of Apple TV, the subs show up in very small font in BLACK box which I don't like. I went to settings trying to reset to how it was before, but I didn't see anywhere in the menu for closed caption and there's no way to reset the appearance. That's very strange!!!! Does anyone notice this and have any suggestions? Thank you.

Posted on Oct 4, 2013 9:07 PM

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Answer 1

Oct 4, 2013 9:23 PM in response to CNKTRAN

It's gone for me as well! I'm guessing this latest update took the shortcut away from us for whatever reason. Bad move! I used to hold select of a couple seconds and the subtitle menu would come up, but no more. I can't get subtitles to come up on anything now, even though it's turned on in the settings menu. HELP!

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Answer 2

Nov 16, 2013 6:01 PM in response to OmniCamaro

The option has moved! http://support.apple.com/kb/HT5877

Go to Settings > General > Accessibility > Closed Captions + SDH.

It looks like the option to turn subtitles on or off by holding down the "Select" button within a specific show is gone. Anyone find out if that's really true?

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Answer 3

Alley_Cat

Level 7

20,548 points

Nov 16, 2013 6:13 PM in response to Alysonann

Alysonann wrote:

The option has moved! http://support.apple.com/kb/HT5877

Go to Settings > General > Accessibility > Closed Captions + SDH.

It looks like the option to turn subtitles on or off by holding down the "Select" button within a specific show is gone. Anyone find out if that's really true?

If true, that's poor, send feedback:

http://www.apple.com/feedback/appletv.html

However on quick testing it still works for me.

I normally have CC off.

If I hold select and choose subtitles and there's no cc for that show I just see Off ticked/checked.

If a show/movie has cc I get Off/Auto/English CC to select from - Auto presumably chooses your default setting.

AC

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