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My purchased apps are all gone. How to get them back?

as above. I can still find them on my purchase history but they are not on my purchased list. That's so weird. I have checked if I can re-download them which dont work. I dont want to purchase any of them again. Please help.

Posted on Oct 5, 2013 8:54 AM

Reply
7 replies

Oct 7, 2013 8:02 AM in response to inywil

Hi inywil,


Thanks for using Apple Support Communities. Is it possible they were purchased under a different Apple ID? You can use this article to locate any other Apple IDs you might have:


Apple ID: Finding your Apple ID

http://support.apple.com/kb/HT5625


Additionally, you might be able to find out which account was used to purchase the missing items by looking at the 'Get Info' screen of items you still have:


Recovering a forgotten iTunes Store account name

http://support.apple.com/kb/ht1920


If you're able to locate the account they were purchased with, you can use the steps in this article to download them again:


Downloading past purchases from the App Store, iBookstore, and iTunes Store

http://support.apple.com/kb/ht2519


Cheers,

- Ari

Jan 11, 2014 5:20 PM in response to inywil

if you go to iTunes App store you can sign in and then if you click on your ID next to the amount of money or credit you have, there is account ,redeem, my wish list ,sign out .Go to account you may have to re sign in go to purchase history you can see all you purchased and then ,Above that section you have..


iTunes in the cloud then Hidden purchases you will see a phrase


unhide any hidden purchases,redownlodable purchases


then click on MANAGE undide any App you purchased on that Mac. com, Mobile me ,icloud account.


some Apps are not compatible with recent iOS and iPad only or both so they will crash the app may have a new version and you may have to buy it again.

Nov 8, 2015 12:34 PM in response to inywil

Hi,

It's some time now since this post, but I had the same problem, and came here to try and find out what to do. Solved it! After "losing" all my purchase history on my App Store, I discovered that my iPad had somehow decided to try logging in to Apple's US App Store, not the UK one. As I had no App purchases from the US App Store, it was showing a blank purchase history. I reverted to the UK App Store by typing one of my lost App names into the search, and then tried to buy it, at which point Apple's system refused to let me buy from the US Store, and turned me back to the UK Store. As soon as the iPad was logged to the UK Store, Hey Presto, all my previous purchases re-appeared on the Previous Purchase screen. Don't you just love it! Not.

JS

My purchased apps are all gone. How to get them back?

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