We moved over a year ago and had to change our email address. I cannot access anything previosly downloaded under our old email address and I cannot recall our password. We have movies and Apps we paid for that cannot be played or used? Any suggestions
iMac (27-inch Mid 2010)
Hi lactics,
Welcome to the Support Communities!
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Apple ID: Changing your Apple ID
http://support.apple.com/kb/HT5621?viewlocale=en_US
"...remember to update all of the features and services that you use with your Apple ID."
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
- Judy
We moved a year ago and therfore our email changed. I cannot access any of my old downloads as my old email does not work and I cannot remember our password
