2 Replies Latest reply: Oct 5, 2013 10:40 AM by Linc Davis
EspRan Level 1 (0 points)

The iSight on my new MacBook Air won't work in any apps at all after the 10.8.5 update, and the system profiler says that there is no camera plugged in.

 

Before the update the camera worked on the built in apps such as Photo Booth, but not in Skype. So I found this article (http://community.skype.com/t5/Mac/Camera-not-Working-on-MacBook-Air-today-s-last -version/td-p/1927641) and that fixed it. But after the update nothing works, and I believe it's because of the solution the Skype forum suggested.

 

Does anyone have some good tips for me?

 

Edit: The OS X Mountain Lion 10.8.5 Supplemental Update did not solve the problem


MacBook Air, OS X Mountain Lion (10.8.5), 13" mid. 2013
  • dominic23 Level 8 (37,817 points)

    Reinstall OS X Mountain Lion.

     

     

    Best.

  • Linc Davis Level 10 (192,957 points)

    After the original (flawed) update to OS X 10.8.5 was installed, the internal camera of a 2013 MacBook Air would not work in Skype and some other third-party applications. The flaw was fixed in a supplemental update. However, if you followed some questionable advice that was circulating on this site to hack your system before installing the supplemental update, then it will not restore camera functionality; in fact, the camera won't work at all. The solution in that case, most likely, is to install the 10.8.5 Combo update.

    In the future, I suggest you ignore advice to hack your system by replacing, removing, or changing built-in system components.