Q: Sound not working since upgrade

Sound not working since upgrade. I've check the side switches, I've restarted my iPad still nothing. My volume switches on the side doesn't work also. The volume comes and goes. Is there anything that can be done to fix the issue?

iPad 2, iOS 7.0.2

Posted on Oct 5, 2013 9:25 AM

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Q: Sound not working since upgrade

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by judysings,

judysings Oct 7, 2013 12:58 PM in response to Mskimmi01
Community Specialists

Oct 7, 2013 12:58 PM in response to Mskimmi01

Hi Mskimmi01,

Welcome to the Support Communities!

I would start with these basic steps ...

iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430

If these two options don't resolve your issue, then see page 119 in the iPad User Guide to Reset All Settings

manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdf

Go to Settings > General > Reset, then choose an option:

Reset All Settings: All your preferences and settings are reset.

If the issue is not resolved, these are the specific troubleshooting steps for sound issues:

iPad: Understanding the side switch
http://support.apple.com/kb/HT4085

iOS: Understanding sounds, ringtones, and alerts
http://support.apple.com/kb/HT5800

Cheers,

- Judy
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