Q: i forgot my admin name and password the guy at best buy don't work there anymore and the other people have no idea what my admin a ... more
-
Oct 5, 2013 12:17 PMby Kappy,Forgot Your Account Password
For Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password, OS X Mountain Lion- Reset a login password, and
OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
Mac OS X 10.6- If you forget your administrator password
For Snow Leopard and earlier without installer DVD
How to reset your Mac OS X password without an installer disc | MacYourself
-
May 26, 2016 9:10 PMby Sarochin,I had locked myself out when I switched my user account to an account with parental control. Account was switched OK, but I couldn't change anything afterward because I had forgotten the Admin name and password combo. I was able to restart the Mac with my normal login password, but I couldn't log into any secured site because it had to be an 'approved' site (and I couldn't add the site because I couldn't remember the Admin name + pw combo.)
One of the help desk gurus saved me. Here's what we did to get back in.
1. Boot into single user mode. (hold down Command and S keys while restarting)
2. Run the following commands.
/sbin/mount -uw /
(This mounts the hard drive. There's a space between the letter 't' and and the hyphen, and a space after 'w')
rm /var/db/.applesetupdone
(That's the letter 'r' 'm' and then a space before the forward slash. No space before '.apple'. This deletes a file that tells your computer that you have completed the initial setup. )3. Reboot
4. Create a new administrator account called test admin.
5. Open users and groups, select my primary account and disable (uncheck) parental controls and enabled admin status.6. Log into primary account and remove the test admin account.
-
May 28, 2016 9:29 AMby Klaus1,Your problem, hardware or software, may not be exactly the same as that of the original poster of this older thread (which should never have been in this forum), and it can be very confusing for everybody if we try to answer more than one question in each thread, which can also result in you applying the wrong advice to your particular problem.
In order for us to give your problem our proper attention to try to solve it, would you kindly start your own thread, describing the trouble you are having in the fullest detail, including completing your details to show what Mac or iDevice you are using, what operating system, and what version of the application in question. Please remember to post in the forum relevant to your hardware or version of OS X. A full list of all the support forums is here:
