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iMac "Recovery HD", circle with a slash in it.

iNeed to recover my Intel iMac. I have tried holding alt at startup and selecting "Recovery HD", as well as holding cmd+R at startup.


When i try those options, i get the Apple logo and the spinning wheel thing.User uploaded fileIt is like this for 30 seconds




After 30 seconds, the Apple logo gets replaced by a circle with a slash in it.User uploaded fileIt is like this forever.



Please help!

iMac, Mac OS X (10.7.5)

Posted on Oct 5, 2013 1:49 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2013 1:52 PM

That means you have no system installed on the Recovery HD or no Recovery HD, and the machine is defaulting to a hard drive with no installed or detectable OS. You will need to do a Network recovery:


Install Lion/Mountain Lion on a New HDD/SDD


Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.


Boot to the Internet Recovery HD:


Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.


Partition and Format the hard drive:


1. Select Disk Utility from the main menu and click on the Continue button.


2. After DU loads select your external hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.


3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.


Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button. Be sure to select the correct drive to use if you have more than one.


Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

2 replies
Question marked as Top-ranking reply

Oct 5, 2013 1:52 PM in response to gjermundur

That means you have no system installed on the Recovery HD or no Recovery HD, and the machine is defaulting to a hard drive with no installed or detectable OS. You will need to do a Network recovery:


Install Lion/Mountain Lion on a New HDD/SDD


Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.


Boot to the Internet Recovery HD:


Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.


Partition and Format the hard drive:


1. Select Disk Utility from the main menu and click on the Continue button.


2. After DU loads select your external hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.


3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.


Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button. Be sure to select the correct drive to use if you have more than one.


Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

iMac "Recovery HD", circle with a slash in it.

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