I can't access to my ipad In MacBook Air. Error shows this device no loger connected or error shows that no response from divice and iTunes can't connected or not found divice, what's the problem? I reset my ipad but no response

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Level 1

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I can't access to my ipad In MacBook Air. Error shows this device no loger connected or error shows that no response from divice and iTunes can't connected or not found divice, what's the problem? I reset my ipad but no response

iPad (3rd gen) Wi-Fi + Cellular, iOS 7.0.2, Ipad macbook

Posted on Oct 5, 2013 1:21 PM

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Answer 1

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Carolyn Samit

Level 10

165,615 points

Oct 5, 2013 2:13 PM in response to Godofwar362

Hi ..

Which OS X is installed on your Mac ?

Click the Apple () menu top left in your screen. From the drop down menu click About This Mac. The version is noted there.

Make sure your Mac OS X software is up to date.

Disconnect the iPad from your Mac.

Open System Preferences > Software Update > Check Now

If any updates are required, make sure to restart your Mac after the updates are installed then connect your iPad and see if iTunes recognizes it under Devices.

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Answer 2

Godofwar362 Author

Level 1

8 points

Oct 5, 2013 3:19 PM in response to Carolyn Samit

Hi..

OS X version is 10.8.5 and I update it today & no software update is available,it's first time that I connect my ipad to MacBook today, when I connect ipad to Mac,iPhoto app opened automatically and I must close it severally because it opened again & iTunes show that errors and in ipad the battery signer on top right is repeatedly flashing... And the message appear on ipad that means trust or untrust divice that I choose trust but it apear repeatedly.. Thank for your help...

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