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Oct 7, 2013 11:56 AM in response to wesijiby Allen A,Hello wesiji,
The following article provides a couple of different methods for downloading pre-orders.
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
If neither of these gets your pre-order downloaded, you might consider cancelling the pre-order and purchasing the album normally.
Cheers,
Allen
