Apple Event: May 7th at 7 am PT
Every time I sync my phone with my macbook, the itunes playlists downloaded to the phone seemingly get erased and require downloading again. When I try to do this, it gets stuck in a loop of being unable to download the songs and I have to turn off iTunes match then turn it back on again, redownloading everything from scratch.
Any ideas?
iTunes 11.1.1 on MBPR running OS 10.8.5. iPhone 5 on iOS 7.0.2
iPhone 5, iOS 7.0.2
I have had similar issues, and eventually ended up disabling iTunes Match, and doing a hard sync via USB cable with various iTunes settings detailed in the last couple of comments here:
https://discussions.apple.com/thread/5414221
The Users Manual on p. 63 discusses iTunes Match:
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
-- "Turning on iTunes Match removes synced music from iPhone."
-- When iTunes Match is on, downloaded music is automatically removed from iPhone as space is needed, starting with the oldest and least-played songs. An iCloud icon ( ) appears next to removed songs and albums, showing that the songs and albums are still available through iCloud but not stored locally on iPhone."
As I replied to Steve in the thread below, I am not sure what the effect of turning iTunes Match back on will be, and am looking forward to an expert's feedback. In other threads, it was recommended to do a hard reset of the new phone in iTunes, and then re-sync all. TBD.
https://discussions.apple.com/thread/5393520?answerId=23298699022#23298699022
The Users Manual quotes above seem clear, though, that iTunes Match was designed intentionally to remove local song files on the phone. Bummer IMO.
Good luck!
Syncing iPhone causes iTunes match to 'forget' playlists
