8 Replies Latest reply: Oct 5, 2013 8:52 PM by randers4
Tootoo44 Level 1 Level 1 (0 points)

How do I stop my downloads

movies

music

etc

from downloading to icloud. It is costing me a fortune in fees

windows 7 laptop 


Windows 7, on pc
  • randers4 Level 9 Level 9 (62,590 points)

    Are you talking about media being automatically downloaded to your devices when purchased from another device?  If so, you turn that off on your iOS device by going to Settings>iTunes & App Store and turning it off under Automatic Downloads.  On you computer you turn it off by going to iTunes Preferences>Store and unchecking it under Automatic Downloads.

  • Tootoo44 Level 1 Level 1 (0 points)

    I have a Windows based pc with Itunes that I have major amount of old tv shows, movies etc. I purchased a new PC and uploaded newer version of Itunes and signed in. My previously purchased shows etc downloaded but only into icloud. Each time I want to watch them (previously paid for and downloaded ....and paid for download orginally) I have to pay for the download all over again each time it comes out of icloud. In the past month this has cost me over 600$ in download fees. Where I am located I do not have free downloads. Pay as you go. How do I get my stuff out of icloud and stop having these files going into it. I turned off the email icloud etc but there is no option that I can find to turn off the icloud itunes option.

  • randers4 Level 9 Level 9 (62,590 points)

    If you still have your old computer and if these were already downloaded to your iTunes library on your old computer, you could copy the entire iTunes folder (not just the music folder) from your old computer to your new one using one of the methods discussed here: http://support.apple.com/kb/HT4527.

     

    If not, I would assume you could still download them to your iTunes library as discussed here: http://support.apple.com/kb/HT2519.  This would have to be available in your country though (see http://support.apple.com/kb/HT5085).

  • Tootoo44 Level 1 Level 1 (0 points)

    Appreciate the input but again, I have to pay for the download every time I want to watch so etching I have in iTunes,,,,,no matter how many times I want to play them, I pay for download out of iCloud.

  • randers4 Level 9 Level 9 (62,590 points)

    .

  • randers4 Level 9 Level 9 (62,590 points)

    Tootoo44 wrote:

     

    so etching I have in iTunes,,,,,no matter how many times I want to play them, I pay for download out of iCloud.

     

    Not sure what you mean by this ("so etching"??).  Are you saying that the movies, etc. are in your iTunes library now but when you try to watch or play them they still download from iCloud anyway?

  • Tootoo44 Level 1 Level 1 (0 points)

    Sorry for auto correct,,,,,but yes. I pay for download every time. Previously, in older iTunes editions, this did not occur. I pay for all downloads in present geography,,,,, cannot find option once downloaded from icloud to keep it out of iCloud and just on hardrive as in the past.

  • randers4 Level 9 Level 9 (62,590 points)

    Check "iTunes in the cloud availability by country" here: http://support.apple.com/kb/HT5085 to see if downloading it to your iTunes library is available where you are.  If it is, you should be able to download it just once and store it in your iTunes library as discussed here: http://support.apple.com/kb/HT2519.

     

    If it is available in your country but you still aren't able to download them just once and store them locally on your computer, contact iTunes store support and ask them what's going on.  You can reach them here: https://ssl.apple.com/emea/support/itunes/contact.html.