iMac reboots during Time Machine backup to Time Capsule

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Level 1

29 points

iMac reboots during Time Machine backup to Time Capsule

My iMac 2011 running 10.8.5 recently started having a kernal panic every time I try to back up to my Time Capsule via Time Machine. This is just after I had gotten an error saying my backup was bad and suggested creating a new one:

"Time Machine completed a verification of your backups. To improve reliability, Time Machine must create a new backup for you."

A new backup was created but it crashed, for the first time, around the end of the backup. So right now the iMac seems to be stable as long as I have Time Machine backups turned off. Im debating if I should erase the backup and try again or if I should get another backup device. Has anyone ran into this before?

iMac, OS X Mountain Lion (10.8), 2.7 GHz Intel Core i5

Posted on Oct 5, 2013 8:32 PM

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Answer 1

Best reply

Barney-15E

Level 10

112,518 points

Oct 5, 2013 8:54 PM in response to Erik Cronin

Please post the kernel panic. It can be found in Console under System Diagnostic Messages.

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Answer 2

John Galt

Level 10

140,948 points

Oct 5, 2013 8:57 PM in response to Erik Cronin

Erik Cronin wrote:

... Im debating if I should erase the backup and try again or if I should get another backup device.

Since Time Machine needed to create a new backup, the old one is gone and you have nothing to lose by erasing the backup volume using AirPort Utility. A corrupted Time Machine disk image can cause a kernel panic, and I know of at least one occasion in which a kernel panic would occur every time TM encountered a corrupted file on the source volume. Deleting the file solved that problem.

Recurring "Time Machine must create a new backup for you" messages can also indicate a failing Time Capsule disk drive, but there are other potential reasons. If the kernel panic occurs again, post the entire kernel panic report in a reply.

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Answer 3

Erik Cronin Author

Level 1

29 points

Oct 5, 2013 9:02 PM in response to Barney-15E

Sat Oct 5 22:08:04 2013

panic(cpu 1 caller 0xffffff8003affa43): "hfs_vnop_link: error 2 updating vp @ 0xffffff801bd87a28\n"@/SourceCache/xnu/xnu-2050.48.11/bsd/hfs/hfs_link.c:643

Backtrace (CPU 1), Frame : Return Address

0xffffff808346ba00 : 0xffffff800381d636

0xffffff808346ba70 : 0xffffff8003affa43

0xffffff808346bb80 : 0xffffff8003919566

0xffffff808346bbe0 : 0xffffff8003903f18

0xffffff808346bf50 : 0xffffff8003be97ba

0xffffff808346bfb0 : 0xffffff80038cf453

BSD process name corresponding to current thread: backupd

Mac OS version:

12F37

Kernel version:

Darwin Kernel Version 12.5.0: Mon Jul 29 16:33:49 PDT 2013; root:xnu-2050.48.11~1/RELEASE_X86_64

Kernel UUID: B1B58405-A2B2-3C44-B25D-495053D52AB5

Kernel slide: 0x0000000003600000

Kernel text base: 0xffffff8003800000

System model name: iMac12,1 (Mac-942B5BF58194151B)

System uptime in nanoseconds: 101473790979885

last loaded kext at 17477566384923: com.apple.filesystems.smbfs 1.8.4 (addr 0xffffff7f85cda000, size 229376)

last unloaded kext at 104619405338: com.apple.driver.AppleUSBUHCI 621.4.0 (addr 0xffffff7f8419d000, size 65536)

loaded kexts:

com.Logitech.Control Center.HID Driver 3.4.0

com.intego.virusbarrier.kext.realtime 775

com.intego.netbarrier.kext.process 653

com.intego.netbarrier.kext.network 653

com.intego.netbarrier.kext.monitor 653

com.parallels.virtualsound 1.0 22682.914869

com.AmbrosiaSW.AudioSupport 4.1.2

com.apple.filesystems.smbfs 1.8.4

com.apple.filesystems.afpfs 10.0

com.apple.nke.asp_tcp 7.1.0

com.apple.iokit.IOBluetoothSerialManager 4.1.7f2

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.13.12

com.apple.driver.AppleUpstreamUserClient 3.5.12

com.apple.kext.AMDFramebuffer 8.1.6

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHDA 2.4.7fc2

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f2

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleMikeyDriver 2.4.7fc2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ApplePolicyControl 3.4.5

com.apple.driver.AppleIntelHD3000Graphics 8.1.6

com.apple.driver.AppleSMBusPCI 1.0.11d1

com.apple.driver.AppleSMCLMU 2.0.3d0

com.apple.driver.AppleIntelSNBGraphicsFB 8.1.6

com.apple.AMDRadeonAccelerator 1.0.8

com.apple.driver.AppleLPC 1.6.3

com.apple.driver.AppleBacklight 170.3.5

com.apple.driver.AppleMCCSControl 1.1.11

com.apple.iokit.SCSITaskUserClient 3.5.6

com.apple.driver.AppleUSBCardReader 3.3.1

com.apple.driver.AppleIRController 320.15

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.3.5

com.apple.driver.AppleUSBHub 623.4.4

com.apple.driver.AppleFWOHCI 4.9.9

com.apple.driver.AirPort.Atheros40 600.72.2

com.apple.driver.AppleAHCIPort 2.6.6

com.apple.iokit.AppleBCM5701Ethernet 3.6.2b4

com.apple.driver.AppleUSBEHCI 621.4.6

com.apple.driver.AppleACPIButtons 1.8

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.8

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2.1

com.apple.driver.AppleIntelCPUPowerManagement 214.0.0

com.apple.security.SecureRemotePassword 1.0

com.apple.driver.IOBluetoothHIDDriver 4.1.7f2

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.driver.AppleUSBAudio 2.9.3f3

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.4.7fc2

com.apple.iokit.IOSurface 86.0.4

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f2

com.apple.iokit.IOBluetoothFamily 4.1.7f2

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.iokit.IOAudioFamily 1.9.2fc7

com.apple.kext.OSvKernDSPLib 1.12

com.apple.driver.AppleThunderboltEDMSink 1.2.0

com.apple.driver.AppleSMC 3.1.5d4

com.apple.driver.AppleHDAController 2.4.7fc2

com.apple.iokit.IOHDAFamily 2.4.7fc2

com.apple.iokit.IOAcceleratorFamily 74.15

com.apple.kext.AMD6000Controller 8.1.6

com.apple.kext.AMDSupport 8.1.6

com.apple.driver.IOPlatformPluginFamily 5.4.1d11

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleGraphicsControl 3.4.5

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.7

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.iokit.IOGraphicsFamily 2.3.7

com.apple.driver.AppleUSBHIDKeyboard 170.2.4

com.apple.driver.AppleHIDKeyboard 170.2.4

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.6

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.5

com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0

com.apple.driver.AppleThunderboltDPInAdapter 2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter 1.3.2

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.6

com.apple.iokit.IOUSBMassStorageClass 3.5.2

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6

com.apple.iokit.IOUSBHIDDriver 623.4.0

com.apple.driver.AppleUSBMergeNub 621.4.6

com.apple.driver.AppleUSBComposite 621.4.0

com.apple.iokit.IOUSBUserClient 630.4.4

com.apple.driver.AppleThunderboltNHI 1.9.2

com.apple.iokit.IOThunderboltFamily 2.7.7

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IO80211Family 530.5

com.apple.iokit.IOAHCIFamily 2.5.1

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOUSBFamily 630.4.5

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 1.8.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220.3

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 345

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.8

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

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Answer 4

Barney-15E

Level 10

112,518 points

Oct 5, 2013 9:09 PM in response to Erik Cronin

It is likely as John posted.

However, it looks like parallels was partially uninstalled. The remaining piece may be a problem.

Intego can't do much but cause problems. It's really got nothing to find.

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Answer 5

John Galt

Level 10

140,948 points

Oct 5, 2013 9:14 PM in response to Erik Cronin

Uninstall Intego Virus Barrier and confirm all its remnants are completely eradicated from your Mac.

Once its complete deletion is confirmed, test Time Machine for operation.

Parallels was also not completely uninstalled as Barney-15E wrote.

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Answer 6

Erik Cronin Author

Level 1

29 points

Oct 5, 2013 9:18 PM in response to Barney-15E

I upgraded to Parallels 9 so im guessing some component of version 8 remained afterwards but that was some time ago.

I'm going to try uninstalling Intego and see what happens here with a brand new backup.

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Answer 7

thomas_r.

Level 7

31,989 points

Oct 6, 2013 8:13 AM in response to Erik Cronin

Removing VirusBarrier is one potential solution, but despite the fact that everyone's focus seems to be on that, it's only one possible culprit. There are other possibilities. The Logitech USB driver and the two sound drivers (from Parallels and Ambrosia Software) could also be causing issues here. Ideally, you should remove these things one at a time and see when the problem goes away.

Once the kernel panics are gone, you probably should start a brand new backup. I wouldn't do that until after you have solved the kernel panic issue.

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Answer 8

Barney-15E

Level 10

112,518 points

Oct 6, 2013 8:23 AM in response to thomas_r.

Thomas A Reed wrote:

Removing VirusBarrier is one potential solution, but despite the fact that everyone's focus seems to be on that

Only to the hyper-sensitive.

The primary focus is the Time Machine issue noted by John.

However, the next options are any third-party kexts.

The Logitech drivers have been clean for some time. I don't suspect them.

I don't see how Ambrosia's Audio program would affect Time Machine, but is also possible.

Intego is the most likely candidate if it is not the TM issue.

The final possibility is hardware, which can only be ruled in with a clean kext load.

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Answer 9

Erik Cronin Author

Level 1

29 points

Oct 6, 2013 7:47 PM in response to John Galt

I've uninstalled Intego and now my iMac can make backups from Time Machine to my Time Capsule again without having a kernal panic.

Thanks to everyone here for the assistance.

I suspect that an update to Intego or perhaps a file/process that it couldnt handle was causing this kernal panic. Its safe to say that im done with Intego and will stick with ClamXav instead.

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