Hi, on an IPhone 5S, running iOS 7.0.2, my 'Videos' app crashes and exits when I delete a movie. When I go back into the app the video has indeed deleted but the crash/exit is a hassle. Any fix for this at all? Thanks!
iPhone 5s, iOS 7.0.2
Hi there DavidA69,
You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
-Griff W.
Many thanks for the suggestion Griff but that didn't work. My Video app still crashes/exits when I delete a movie. Dave
I have the same problem.
Since ios7, the video app crashes on delete of a tv show, and itunes won't recognize the delete on the next sync.
Multiple full restores have not fixed the problem:
Bug.
I have this problem too. It has to be a bug. Hope Apple picks these up and fixes it in the next release.
Same problem here. As usual, Apple is pretendeing the problem does not exist, until it will be fixed in an update. How annoying. And there are several more issue with IOS 7... How much easier would it be if instead of denying the problems they started working on them right away?
So, if it is fixed in an update, then how would Apple be "ignoring" it? The fact that an update is released with a fix indicates that they are, in fact, not ignoring it.
GB
Hmmmm... Let me try to make it clear for you.
1. There is a problem, many of us have it.
2. Apple is NOT acknowledging it, there is no thread where they admit this problem exists.
3. Apple has NOT yet released a fix. The problem has been there since IOS 7.0. We are currently at 7.02.
4. There is no announcement of an update, nor is there any sign that this issue is being fixed or discussed or tackled by Apple in any way. So it has not been "fixed in an update".
Therefore, Apple is in fact ignoring it, and I really wish they did not.
What is needed here is a little perspective:
SCC from NY wrote:
Hmmmm... Let me try to make it clear for you.
1. There is a problem, many of us have it.
3. Apple has NOT yet released a fix. The problem has been there since IOS 7.0. We are currently at 7.02.
Therefore, Apple is in fact ignoring it, and I really wish they did not.
You may think that "many" of you have this problem, but I doubt seriously that it comes close to the number of people that are reporting problem with Wifi, Messaging, and the ability to actually see what is on their phones or iPads. So, in the scheme of things, this is an annoyance, at best.
Releases that have come out up to this point are addressing critical problems.
2. Apple is NOT acknowledging it, there is no thread where they admit this problem exists.
4. There is no announcement of an update, nor is there any sign that this issue is being fixed or discussed or tackled by Apple in any way. So it has not been "fixed in an update".
Therefore, Apple is in fact ignoring it, and I really wish they did not.
At what point in the entire life of iPhones and iOS have you seen a "thread" from Apple discussing issues that they are working on to fix?
At what point in the entire life of iPhones and iOS have you seen an "announcement" of a versioned update?
Why would the lack of either make you draw the conclusion that Apple is "ignoring" it.
You really need to get a grip. Take a look at the longest threads on this site, and you will see where the "real" issues are.
Cheers,
GB
I don't have time to waste. Good luck.
S.
+1
Happens to be on delete of any TV Show that was bpought from iTunes.
Still happens in 7.0.3
s
Does the same to me. Went to the Apple Store they told me to reinstall my phone. Did that, still crashes on delete.
Grrrrr.
I have done two restores on my ipad where I have noticed this happening:
Immediately after the restore, I have been able to delete one or two tv shows without the video app seeming to crash. (I have not been able to verify if itunes recognizes these deletions during the next sync). After that, the video app crashes 100% of the time after any tv show deletion. Reopening the video app causes the movie menu to appear (not the tv show menu). The deleted tv show does disappear from the menu, but itunes will not recognize any deletions on the next sync and will reload all the content unless i manually hunt and peck to uncheck the shows from the itunes tv sync menu. (This is actually the most inconvenient part of the whole thing, not the initial clumsy crash of the video app upon hitting delete).
I have the same problem that's being described here. It's more of an incovenience than a serious malfunction.
I have the same issue with my iPad 3rd gen. The Videos app crashes when I tap Delete. When I relaunch the app, the video is indeed gone, so that part is good. It's just a hassle, and not very pretty, to have the app pull such an obvious faceplant when doing an everyday task. Looking forward to a fix soon!
I don't know if anyone has posted a quick fix for this yet, figured I would just in case.
If you can't delete your TV Shows from within the Videos app:
Hope that helps out until a fix can be released
iPhone iOS 7 - Video app crashes/exits
