Why can I no longer send mail from my iCloud account using windows live mail?

Question

Level 1

4 points

Why can I no longer send mail from my iCloud account using windows live mail?

I use my iCloud email on both my iPad and my pc through Windows Live mail, and I've never had any issues before, but recently I have not been able to send any mail using my iCloud account. I can receive mail fine but not send. I googled the server information and that is set up fine but when I attempt to send mail I get a server 334 error. The windows live mail error Id is 0x800004005. The error is occurring on the SMTP mail server port 587.

Any help you can give me would be greatly appreciated.

iCloud mail-OTHER

Posted on Oct 6, 2013 8:50 AM

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Answer 1

judysings

Community Specialist

Oct 8, 2013 11:09 AM in response to Bluetack45

Hi Bluetack45,

Welcome to the Support Communities!

The article below may be able to help you with this issue.

Click on the link to see more details and screenshots.

iCloud: Mail server information

http://support.apple.com/kb/HT4864?viewlocale=en_US

Cheers,

- Judy

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Answer 2

Oct 8, 2013 8:55 PM in response to Bluetack45

I am having this exact same problem and just like you it began very recently and only with outgoing mail on my pc.

the ipad email is not effected.

this is NOT a settings problem.

i have never changed them from the time they worked fine.

I am convinced that apple has changed the icloud SMTP server to not permit outgoing mail from a windows device.

Likely to force us to move exclusively to apple hardware.

Does anyone have any information on this?

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Answer 3

Oct 8, 2013 8:57 PM in response to judysings

Judy

are you using a pc for outgoing mail using win live mail and Not having a problem?

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Answer 4

Oct 9, 2013 2:38 AM in response to J Lewiston

I am also having this problem. I want to continue to use my @mac.com email address from a windows phone (Lumia 820) and a Surface RT. But have stopped allowing me to send.

APPLE please respond and confirm if you are blocking me from using a icloud account with non Apple hardware. If that is the case then I believe you will seriously upset a lot of customers who use mixed environments.

Thanks

Martin

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Answer 5

Oct 9, 2013 8:33 AM in response to Bluetack45

Icloud account in Outlook doesn't send mail, errorcode: 0x80004005 Help?

read this link which is another active string in apple "support" on this same issue.

no one there has a solution either.

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