HT201605: How to reset your iPod shuffle

Learn about How to reset your iPod shuffle

rufuschloe

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Q: I have a 3rd generation shuffle. It has stopped working with the earphones it came w/pinch buttons on the cord. It will no longer advance to next song/change the volume. Even with a new set of Apple earbuds, it does same thing. How do i factory reset

I have a 3rd generation shuffle. It has stopped working with the earphones it came w/pinch buttons on the cord. It will no longer advance to next song/change the volume. Even with a new set of Apple earbuds, it does same thing. How do i factory reset or fix the problem?

iPod shuffle

Posted on Oct 6, 2013 11:07 AM

I have this question too

Q: I have a 3rd generation shuffle. It has stopped working with the earphones it came w/pinch buttons on the cord. It wil ... more

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by pedro d,

pedro d Oct 8, 2013 1:01 PM in response to rufuschloe
Community Specialists

Oct 8, 2013 1:01 PM in response to rufuschloe

Hello there, RufusChloe.

The following iPod Troubleshooting Assistant should help with troubleshooting your issue:

Apple - Support - iPod - iPod shuffle (3rd generation) Troubleshooting
http://www.apple.com/support/ipod/five_rs/shuffle3gen/

Thanks for reaching out to Apple Support Communities.

Cheers,
Pedro.
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HT201605: How to reset your iPod shuffle

Q: I have a 3rd generation shuffle. It has stopped working with the earphones it came w/pinch buttons on the cord. It will no longer advance to next song/change the volume. Even with a new set of Apple earbuds, it does same thing. How do i factory reset

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by pedro d,

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