5 Replies Latest reply: Oct 6, 2013 2:05 PM by dw9098
Brentmeister Level 1 Level 1 (65 points)

I have an iPhone 5 and can't connect to my home network even though my iPhone says I'm connected with a strong signal. To get a connection I have to turn off wifi and use cellular. My iPad has iOS 7 and has no problem connecting to my network.  My wifi connected printer and iMac also work fine.

 

When I go to Starbucks I can get a good wifi connection on my iPhone.

 

Only on my home network  and only my iPhone  can't connect to wifi.  Any suggestions?

 

Thanks.

  • allan778 Level 1 Level 1 (45 points)

    If your iPhone is showing as connected with a strong signal as you say, what makes you think you are not connected?

  • dw9098 Level 1 Level 1 (55 points)
    • Check to see if you have a self-assigned IP address:
      1. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap .
      2. If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
    • If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
      • If they do not, consult with your network administrator or ISP for further assistance.
      • If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
        • previously connected Wi-Fi networks and passwords
        • recently used Bluetooth accessories
        • VPN and APN settings
  • Brentmeister Level 1 Level 1 (65 points)

    I can't download any data. All I get is the spinning circle with "Loading" written next to it.

  • Brentmeister Level 1 Level 1 (65 points)

    My iPad and iPhone IP addresses differ by one digit. The iPad ends with 7 and the iPhone ends with 4.  Should they be the same?  If so, how do I change it?

     

    I tried resetting the network to no avail.

     

    Thanks for your help.

  • dw9098 Level 1 Level 1 (55 points)

    Each device that accesses the internet on your home network will have a different IP address.  The router itself assigns ip addresses to the devices.  Next I would try powering down your router and resettig the network settings on the phone again.  After this I bet you will have a connection.

     

    One more thing though.  Does your IP address begin with 169.254?  If so then your router isn't asssigning IP addresses and you have a more complicated issue.