Weird iOS 7 wifi problem

Question

Level 1

68 points

Weird iOS 7 wifi problem

I have an iPhone 5 and can't connect to my home network even though my iPhone says I'm connected with a strong signal. To get a connection I have to turn off wifi and use cellular. My iPad has iOS 7 and has no problem connecting to my network. My wifi connected printer and iMac also work fine.

When I go to Starbucks I can get a good wifi connection on my iPhone.

Only on my home network and only my iPhone can't connect to wifi. Any suggestions?

Thanks.

Posted on Oct 6, 2013 11:56 AM

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Answer 1

allan778

Level 1

59 points

Oct 6, 2013 12:33 PM in response to Brentmeister

If your iPhone is showing as connected with a strong signal as you say, what makes you think you are not connected?

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Answer 2

dw9098

Level 1

55 points

Oct 6, 2013 12:35 PM in response to Brentmeister

Check to see if you have a self-assigned IP address:
1. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap .
2. If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
- If they do not, consult with your network administrator or ISP for further assistance.
- If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
  - previously connected Wi-Fi networks and passwords
  - recently used Bluetooth accessories
  - VPN and APN settings

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Answer 3

Brentmeister Author

Level 1

68 points

Oct 6, 2013 1:42 PM in response to allan778

I can't download any data. All I get is the spinning circle with "Loading" written next to it.

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Answer 4

Brentmeister Author

Level 1

68 points

Oct 6, 2013 1:50 PM in response to dw9098

My iPad and iPhone IP addresses differ by one digit. The iPad ends with 7 and the iPhone ends with 4. Should they be the same? If so, how do I change it?

I tried resetting the network to no avail.

Thanks for your help.

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Answer 5

dw9098

Level 1

55 points

Oct 6, 2013 2:05 PM in response to Brentmeister

Each device that accesses the internet on your home network will have a different IP address. The router itself assigns ip addresses to the devices. Next I would try powering down your router and resettig the network settings on the phone again. After this I bet you will have a connection.

One more thing though. Does your IP address begin with 169.254? If so then your router isn't asssigning IP addresses and you have a more complicated issue.

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