HT203356: If iTunes doesn't respond when you connect an iOS device

Learn about If iTunes doesn't respond when you connect an iOS device

jabsit

Level 1 (0 points)

Q: hello my iphone wont connect to itunes?

hello

Why wont my phone connect to itunes?

iPhone 4S, iOS 7.0.2

Posted on Oct 6, 2013 12:20 PM

I have this question too

Q: hello my iphone wont connect to itunes?

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by Delgadoh,

Delgadoh Oct 8, 2013 1:35 PM in response to jabsit
Level 4 (1,405 points)

Oct 8, 2013 1:35 PM in response to jabsit

Hey jabsit,

I would run through the troubleshooting steps in the following document - which one you choose depends on the operating system you're running:

iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

or

iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591

Take care,
Delgadoh
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