2891 Views 7 Replies Latest reply: Sep 19, 2006 3:26 PM by Latinman
Try deleting the pref file found here:
Macintosh HD/Users/(Your User Name)/Library/Preferences/ delete the file: com.apple.iWork.Pages.plist
Corrupt images also can cause problems. This wouldn't seem to be the case since you are not bringing in any external files.
Try clicking on 'software update' in the Apple menu and see if there is an update for Pages. There was a recent update (April).
I have found the answer to this problem, at least on my computers. When I right click and show the "package contents" of a normal Pages document, I find three files: Contents, index.xml.gz, and thumbs. When I do the same on a corrupted Pages documents (one that always leads to an "unexpectedly quit" notice), I find that the index.xml.gz file has been changed to a folder entitled "index.xml.gz" inside of which is a document entitled "index.xml.gz (Extracted).doc". Yes, a Microsoft doc!
In absolute despair I call my son (smarter than I am), who came up with the following protocol to restore the file to its original condition:
1. Right click on the document in question and choose [Show Package Contents]
2. Open the index.xml.gz folder.
3. Open the index.xml.gz (Extracted).doc by dragging it onto Text Edit.
4. Choose [Format -> Make Plain Text] and click [OK].
5. Choose [File -> Save As…] and save the file as index.xml on your desktop.
6. Open the Terminal.
7. Type cd desktop and hit enter.
8. Type gzip index.xml and hit enter.
9. Right click on the document in question and choose [Show Package Contents]
10. Delete the folder index.xml.gz.
11. Move the file index.xml.gz from your desktop to the file's Package Contents.
12. Delete Microsoft Word.
My sons admits that step 12 is not absolutely necessary - but clearly there's some connection between the corruption and operation of MS Word.
This has worked on all the files I have tried it on, some of which were of great importance to me and which are now "back in the fold". I'm backing them up.
I hope this technique works for others.