tpiccone

Q: My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

iPhone 4

Posted on Oct 6, 2013 4:42 PM

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Q: My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still d ... more

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  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 6, 2013 4:50 PM in response to tpiccone
    Level 8 (37,992 points)
    Mac OS X
    Oct 6, 2013 4:50 PM in response to tpiccone
  • by tpiccone,

    tpiccone tpiccone Oct 6, 2013 5:11 PM in response to Lawrence Finch
    Level 1 (3 points)
    Oct 6, 2013 5:11 PM in response to Lawrence Finch

    I've done all this stuff too and it hasn't worked either

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Oct 6, 2013 5:14 PM in response to tpiccone
    Level 8 (37,992 points)
    Mac OS X
    Oct 6, 2013 5:14 PM in response to tpiccone

    Why don't you tell us what you HAVE tried, so we don't have to keep guessing and being told "I tried that?" No one here is a mind reader.

  • by Tonysareus,

    Tonysareus Tonysareus Oct 6, 2013 5:22 PM in response to tpiccone
    Level 1 (0 points)
    Oct 6, 2013 5:22 PM in response to tpiccone

    Tppicone , I had the same problem and I unplugged the phone from my computer and turn the phone off . I than turned the phone on and the screen showed the connect to ITunes . Pllugged it in and the computer will start recovery mode. I did it once and got back all my data. Good Luck

  • by Ray_K,

    Ray_K Ray_K Oct 6, 2013 5:58 PM in response to tpiccone
    Level 1 (0 points)
    Oct 6, 2013 5:58 PM in response to tpiccone

    Press and hold both ur lock button and ur home button for as long as it shows the apple icon(or for as long as it switches off to restart) make sure wen u do dat ur iPhone/iPad is not plugged on to ur PC , ur PC should be connected to the internet, before u plug u plug ur iPhone / iPad make sure u launch iTunes first, then plug ur iPhone/iPad in,iTunes will automatically pick up that ur device is in recovery mode, then u follow the instructions that'll appear on ur screen. It's either u restore or start up as new.

  • by tpiccone,

    tpiccone tpiccone Oct 6, 2013 6:51 PM in response to Lawrence Finch
    Level 1 (3 points)
    Oct 6, 2013 6:51 PM in response to Lawrence Finch

    DFU mode, i searched every possible way but my itunes just will not recognize my phone when I plug it in. I looked up every apple support thing to see what they thought and did it. I looked up videos nothing has worked. Do you think trying to restore it on another itunes would work?

  • by tpiccone,

    tpiccone tpiccone Oct 6, 2013 6:52 PM in response to Ray_K
    Level 1 (3 points)
    Oct 6, 2013 6:52 PM in response to Ray_K

    I tried both of the suggestions you guys said and that hasn't worked either.

  • by AnaMusic,

    AnaMusic AnaMusic Oct 6, 2013 6:54 PM in response to tpiccone
    Level 9 (57,213 points)
    Oct 6, 2013 6:54 PM in response to tpiccone

    tpiccone wrote:

     

    i searched every possible way ... nothing has worked

     

    Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...

     

    Be sure to make an appointment first...

  • by rach.diaz,

    rach.diaz rach.diaz Feb 18, 2014 8:32 AM in response to tpiccone
    Level 1 (0 points)
    Feb 18, 2014 8:32 AM in response to tpiccone

    This same issue happened to me. It wasn't my itunes that was messing up, it was my USB port that while the iPhone messed up on me, it didn't recognize it. I just used a different USB port and it worked:D

  • by Nathandude600,

    Nathandude600 Nathandude600 Aug 2, 2014 5:51 AM in response to tpiccone
    Level 1 (0 points)
    Aug 2, 2014 5:51 AM in response to tpiccone

    I've done all of these, even trying a different USB port, and still, nothing. This is really confusing. Windows 8.1 said something to do with USB malfunction or something and nothing works. I need to restore my iPhone quickly and nothing has happened. My cable is not genuine Apple product. iTunes makes the noise that it makes when I connect the device, but it doesn't say 'iPhone is in recovery mode' or even say 'iPhone' in the corner. I am really fed up and would really appreciate a response.

     

     

    Thanks,

    Nathan.

  • by VijayMano,

    VijayMano VijayMano Oct 12, 2014 12:37 PM in response to Nathandude600
    Level 1 (0 points)
    Oct 12, 2014 12:37 PM in response to Nathandude600

    I had the exact same issue discussed in this thread. My iPhone 4 got stuck in recovery mode while updating to iOS 7.1.2. I tried everything mentioned in this thread but was no use. iTunes could not recognize the phone being connected, I even tried different USB ports, restarted the laptop but nothing helped.

     

    Finally went to a different laptop (old one I had) with iTunes and connected, to my surprise iTunes recognized the iphone in recovery mode.

    Restored iOS 7.1.2, then came back to the new laptop and was able to restore most recent backup.

  • by mcneunie,

    mcneunie mcneunie Nov 7, 2014 8:58 AM in response to tpiccone
    Level 1 (0 points)
    Nov 7, 2014 8:58 AM in response to tpiccone

    I had the same issue when trying to upgrade to iOS 8

    I solved the problem by removing the usb cord from the phone. Then I re-inserted the cord whilst holding the home button.

    The computer should now recognise your device and you can restore from itunes.

  • by dylanjulian,

    dylanjulian dylanjulian Jan 26, 2015 4:41 AM in response to tpiccone
    Level 1 (0 points)
    Jan 26, 2015 4:41 AM in response to tpiccone

    if you  have an empty battery itunes wont recognize your iphone you need to charge your iphone for a long period of time before you do this

     

     

  • by O524,Helpful

    O524 O524 May 1, 2015 5:11 PM in response to tpiccone
    Level 1 (5 points)
    May 1, 2015 5:11 PM in response to tpiccone

    This worked for me:

     

    1. if you're on PC, plug in your iPhone and check Devices and Printers.
    2. Check unspecified devices if there is an Apple Mobile Device USB Driver (Recovery Mode).
    3. Update the driver.
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