HT204291: Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch

Learn about Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch
PadUser2
Level 1 (0 points)

Q: I'm having a problem with Netflix v5 on an IPad2 running IOS 7.

I have my Ipad connected through an HDMI cable to my tv. Up until yesterday I was able to watch Netflix on my television. Now I get an error message saying 'Cannot play video. The connected device is not supported. If you are running Air Play please turn of Mirroring.' I tried to follow the steps of swiping Up on my Ipad to see an Air Play icon, but I can't see any Air Play icon. I re-booted my Ipad. Still no luck.

 

I'm frustrated that I can no longer connect my Ipad to the tv via HMDI cable. I tried Netflix live support, but they couldn't help me. They told me it's an Apple issue.

iPad 2 Wi-Fi, iOS 7.0.2

Posted on Oct 6, 2013 5:18 PM

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PadUser2

Q: I'm having a problem with Netflix v5 on an IPad2 running IOS 7.

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  • by islandlady91,

    islandlady91 islandlady91 Nov 13, 2013 2:21 PM in response to PadUser2
    Level 1 (8 points)
    Mac OS X
    Nov 13, 2013 2:21 PM in response to PadUser2

    I just started having this problem also.  I also cannot use my IPhone 4S, but can use my Mac Book Pro with retina display.  I have tried different solutions, but so far nothing is working.  I would much prefer to use the Ipad for movies because it takes less space on a table.  Used to work great until latest updates.