DVD Player error 69889, Mountain Lion 10.8.5

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Level 1

5 points

DVD Player error 69889, Mountain Lion 10.8.5

Suddenly my MacBook Pro has stopped reading some DVDs. The DVD loads and then stops with a blank screen and error message 69889. I have seen prior posts that advise deleting specific settings in the Application Support folder. Unfortunately, I cannot locate the DVD player folder. IT does not appear as a subfolder of the Application Support folder.

I download VLC DVD player and the DVDs work fine with it. I would like to fix the problem with the OSX DVD player. Any suggestions on the exact path the the DVD Player/Settings folder?

Thanks

atlbgdy

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Oct 7, 2013 12:58 AM

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Answer 1

Best reply

Carolyn Samit

Level 10

165,615 points

Oct 7, 2013 1:47 AM in response to atlbgdy

Might be corrupted DVD Player preferences...

Open the Finder. From the Finder menu bar click Go > Go to Folder

Type or copy paste the following:

~/LIbrary/Preferences/com.apple.DVDPlayer.plist

Click Go then move the com.apple.DVDPlayer.plist file to the Trash.

Restart your Mac.

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Answer 2

atlbgdy Author

Level 1

5 points

Oct 7, 2013 11:02 PM in response to Carolyn Samit

Thanks for the suggestion. I found the DVD Player/Settiings folder and deleted entries for the prior two days. After that, it worked fine. Any idea idea why this error occurs?

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Answer 3

Jul 12, 2015 5:33 AM in response to Carolyn Samit

I tried this, but my computer says I can't open the file because I'm not aloud.
I already checked my authority-data, which are recorded as read and write...but I still can't open the file as describe up here...?

While I'm the only one using this laptop...

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