ipod no sound

Hello every one, I have a Ipod 5g 30 GB and for some reason i lose sound, I can plug and play in Itunes bud not in earphones or docking bay any help would be apresieded

Ipod 5G 30 GB-OTHER, Windows 7

Posted on Oct 7, 2013 12:51 AM

Reply
1 reply

Oct 9, 2013 8:44 AM in response to niteman27

Hi niteman27,


Thanks for visiting Apple Support Communities.


If you're not able to hear audio from headphones or when docking your iPod, try the steps in this iPod troubleshooting article:


iPod troubleshooting basics and service FAQ

http://support.apple.com/kb/TS1382

The headphones don't work

... If the issue appears to be with the iPod, try resetting it. If that doesn't work, then restore iPod with the latest iPod software using iTunes 7 or later.

If the issue persists after restoring, you've isolated it to the iPod hardware itself. In that case, you may want to have the iPod serviced by Apple.


All the best,


Jeremy

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ipod no sound

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.