TS3474: iPod nano (6th generation): Hardware troubleshooting
Learn about iPod nano (6th generation): Hardware troubleshooting
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Helpful answers
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Oct 9, 2013 7:08 AM in response to leofriendby jeremy_v,Hi leofriend,
Thanks for visiting Apple Support Communities.
If your iPod nano is only showing a white screen, or has lines on the screen, I'd suggest trying to restore the device. This article explains how to restore your iPod:
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
If your device isn't working as expected after restoring, then you may need to have it serviced. This article explains the service options that are available for an iPod:
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/TS1382
Regards,
Jeremy
