mgellert

Q: Mails send with Apple Mail get displayed always with font times new roman. Is there are workaround? When does Apple fix this. It´s unprofessional if you have to use mail for business.

It´s hard to believe that Apple hasn´t fixed this problem until now, that every mail I send to a PC get displayed with times new roman.

I´m using Apple Mail for my business mails also. So this is a problem.

Are there any other having the same problem? Does anyone know a professional workaround to get this under control?

MacBook Pro (Retina, Mid 2012), iOS 7.0.2

Posted on Oct 7, 2013 4:49 AM

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Q: Mails send with Apple Mail get displayed always with font times new roman. Is there are workaround? When does Apple fix this. It&a ... more

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  • by Jan Loomans,

    Jan Loomans Jan Loomans Jun 13, 2014 3:10 AM in response to Csound1
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    Jun 13, 2014 3:10 AM in response to Csound1

    Already did a long time ago...

  • by Csound1,

    Csound1 Csound1 Jun 13, 2014 3:12 AM in response to Jan Loomans
    Level 9 (50,397 points)
    Desktops
    Jun 13, 2014 3:12 AM in response to Jan Loomans

    Well done.

  • by Lexiepex,

    Lexiepex Lexiepex Jun 13, 2014 3:32 AM in response to Jan Loomans
    Level 6 (10,477 points)
    Mac OS X
    Jun 13, 2014 3:32 AM in response to Jan Loomans

    Mail Preferences:

    Fonts___Colors_and_Inbox__3923_messages__1_unread_.jpg

  • by Csound1,

    Csound1 Csound1 Jun 13, 2014 3:34 AM in response to Lexiepex
    Level 9 (50,397 points)
    Desktops
    Jun 13, 2014 3:34 AM in response to Lexiepex

    Those preferences control what is used to display the email on the senders machine, Jan wants control over the recipients machine as well (cheek )

  • by Lexiepex,

    Lexiepex Lexiepex Jun 13, 2014 4:03 AM in response to Jan Loomans
    Level 6 (10,477 points)
    Mac OS X
    Jun 13, 2014 4:03 AM in response to Jan Loomans

    Then there is this:

    Composing_and_Inbox__3928_messages__6_unread_.jpg

  • by PatPawlowski,

    PatPawlowski PatPawlowski Jun 13, 2014 4:46 AM in response to Lexiepex
    Level 1 (0 points)
    Jun 13, 2014 4:46 AM in response to Lexiepex

    Yes, that blank area on the right would be a great place to put the settings we are asking for.

  • by Lexiepex,

    Lexiepex Lexiepex Jun 13, 2014 4:52 AM in response to PatPawlowski
    Level 6 (10,477 points)
    Mac OS X
    Jun 13, 2014 4:52 AM in response to PatPawlowski

    RIGHT , that's what I meant.

  • by Csound1,

    Csound1 Csound1 Jun 13, 2014 4:55 AM in response to PatPawlowski
    Level 9 (50,397 points)
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    Jun 13, 2014 4:55 AM in response to PatPawlowski

    PatPawlowski wrote:

     

    Yes, that blank area on the right would be a great place to put the settings we are asking for.

    What mechanism, what protocols do you intend to control with these 'settings' What method will you select so that you can impose your choices on the receiving machine?

  • by Lexiepex,

    Lexiepex Lexiepex Jun 13, 2014 5:04 AM in response to Jan Loomans
    Level 6 (10,477 points)
    Mac OS X
    Jun 13, 2014 5:04 AM in response to Jan Loomans

    But now seriously, Jan: (ff goed kijken), when you compose a message or an answer to a message: in the compose field, just choose the font and size you want:

    New_Message.jpg

     

    if the recipient has the font you chose, it will be displayed as such, when he does not have it, it will be displayed in his standard font.

  • by Csound1,

    Csound1 Csound1 Jun 13, 2014 5:17 AM in response to Lexiepex
    Level 9 (50,397 points)
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    Jun 13, 2014 5:17 AM in response to Lexiepex

    LexSchellings wrote:

     

    if the recipient has the font you chose, it will be displayed as such,

    Maybe

     

    when he does not have it, it will be displayed in his standard font.

    Definitely

  • by Lexiepex,

    Lexiepex Lexiepex Jun 13, 2014 5:22 AM in response to Csound1
    Level 6 (10,477 points)
    Mac OS X
    Jun 13, 2014 5:22 AM in response to Csound1

    I have tested it.

  • by Lexiepex,

    Lexiepex Lexiepex Jun 13, 2014 5:29 AM in response to Csound1
    Level 6 (10,477 points)
    Mac OS X
    Jun 13, 2014 5:29 AM in response to Csound1

    uhmm, tested between macs. I am not sure of all Windows mail apps can handle more fonts...

  • by Barney-15E,

    Barney-15E Barney-15E Jun 13, 2014 6:03 AM in response to Lexiepex
    Level 9 (50,062 points)
    Mac OS X
    Jun 13, 2014 6:03 AM in response to Lexiepex

    LexSchellings wrote:

     

    uhmm, tested between macs. I am not sure of all Windows mail apps can handle more fonts...

    That's the problem. Windows users are almost exclusively Outlook which is the world's worst email client for rendering standards-compliant email. Microsoft has no impetus to make it better as they are primarily concerned with Exchange customers, not consumers.

  • by Lexiepex,

    Lexiepex Lexiepex Jun 13, 2014 6:17 AM in response to Barney-15E
    Level 6 (10,477 points)
    Mac OS X
    Jun 13, 2014 6:17 AM in response to Barney-15E

    So that means you should use another mail client than Outlook, or is it a general windows problem?

    Lex

  • by PatPawlowski,

    PatPawlowski PatPawlowski Jun 13, 2014 6:51 AM in response to mgellert
    Level 1 (0 points)
    Jun 13, 2014 6:51 AM in response to mgellert

    Apple Mail does not send style information. That's the issue. It's the only email client I have ever known that does not send any style informaion by default. The emial goes out as HTML but the body text does not contain any styling information unless you add it manualy while you compose the email.

     

    Yes, pretty much every email client out there allows you to override this styling information but almost nobody does. I cetainly don't because if someone sends me an email and wants to use styling as part of their communication I would like to honor that and hopefully better understand what they are trying to say.

     

    All these other email clients also have a default style that they use when no style is defined in the incoming email. Most of the time this is irrelevant because nearly all email clients send style information so the default is not used. In Outlook that default is Times New Roman. A great print font but not so great for screen. Notice that nobody, not even Apple an this site, uses it. i.e it's a bad choice for a default screen font.

     

    In the end Outlook users see Apple Mail emails in Times New Roman and it looks crappy. Most of us would like our emails to look pretty much the same to the user who recieves them as they do to us when we hit send. With Apple Mail this is mostly not the case. Of course the recipient can screw with their settings and make the emails they recieve look as ugly as they want them to. They can even just set their client to display all email as plain text. They can also refuse to use email and communicate with smoke signals but that really has no bearing on the issue at hand then when you hit send the email does not arrive on the other end looking like you intended it to.

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