I have been syncing my Iphone5 to Outlook directly via USB with my PC laptop since the first iphone came out (2006?). Over the years, this process has survived numerous operating system upgrades, hardware upgrades etc. As of yesterday, it is not syncing my calendar or contacts to Outlook. (I get email from mail provider).
I do not want to use the cloud as all my children back up to the icloud and I don't want all their contacts/calendar on my phone. Maybe I am old fashioned, but I always like backing up with the USB guaranteed my PC data to my Iphone!
What I have tried without luck: (it says syncing, but changes nothing)
- updated to latest version of Itunes
- in itunes/ info --- click and unclick calendar/contact
- in itunes - reset sync log
- restored an old iphone - would not sync either
- ran SCANPST on my outlook file (was a bit of a mess) so created new PST file with only a few dates/contacts
- in outlook - unselected all Add-ins. then added back the Itunes add-in, iCloud and outlook change notifier
Outlook 2010 version 14 (32-bit)
Here are the details from my diagnostic log:
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Dell Inc. Vostro 3550
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 18.104.22.168
CD Driver DLL 22.214.171.124
Apple Mobile Device 126.96.36.199
Apple Mobile Device Driver 188.8.131.52
Bonjour 184.108.40.206 (333.10)
Gracenote SDK 220.127.116.112
Gracenote MusicID 18.104.22.168
Gracenote Submit 22.214.171.124
Gracenote DSP 126.96.36.199
Current user is an administrator.
The current local date and time is 2013-10-07 17:36:58.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 188.8.131.52 (x64) is currently running.
iTunesHelper 184.108.40.206 is currently running.
Apple Mobile Device service 220.127.116.11 is currently running.
**** Device Sync Tests ****
Sync tests completed successfully.