Aloon
Level 1 (0 points)

Q: auto brightness

the auto-brightness DOES NOT WORK.  useless and pointless if I have to manually adjust myself.  please let me know if this function is working for you

iPhone 5, iOS 7.0.2

Posted on Oct 7, 2013 10:49 AM

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Aloon

Q: auto brightness

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  • Helpful answers

  • by sheila_m.,

    sheila_m. sheila_m. Oct 9, 2013 1:10 PM in response to Aloon
    Community Specialists
    Oct 9, 2013 1:10 PM in response to Aloon

    Hello Aloon,

     

    I recommend following these steps when the brightness is not automatically adjusting:

    Display does not adjust brightness automatically

    The ambient light sensor brightens the display when using the iPhone in brightly lit environments, and dims the display in low light. To test this sensor, do the following:

    1. If the iPhone is in a protective case, remove it from the case. If there is a protective film on the display, remove the film.
    2. Verify that the Auto-Brightness setting (Settings > Brightness and Wallpaper) is set to ON, and that the Brightness level is set near the middle of the slider.
    3. Press the Home button to return to the Home screen and then press the Sleep/Wake button to lock the iPhone.
    4. In a bright environment, cover the top third of the iPhone to block the light, then press the Sleep/Wake button or the Home button to wake the phone. Slide the slider to unlock the phone.
    5. Notice the brightness of the screen and application icons; they should be somewhat dimmed.
    6. Remove the cover from the top of the display and in a few moments the display should get brighter.

    Learn more about the brightness setting.

    My issue is still not resolved. What do I do next?

    Contact Apple Support.

     

    You can find the full article here:

    iPhone: Hardware troubleshooting

    http://support.apple.com/kb/TS2802

     

    Thank you for using Apple Support Communities.

     

    Best,

    Sheila M.