Locked out of iPhone...?

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Level 1

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Locked out of iPhone...?

I changed my password yesterday on my iPhone 5, but like an idiot I forgot what I made it. I've tried restoring my iPhone with a backup, but it says I need to go on it to turn off Find My iPhone.

iPhone 5, iOS 7.0.2

Posted on Oct 7, 2013 1:15 PM

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Answer 1

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gail from maine

Level 9

52,575 points

Oct 7, 2013 1:18 PM in response to jmojro

Hi jmojro,

With the new security measures introduced with iOS 7 to make your phone safer from would-be thieves, you must turn off Find My iPhone before you can restore your device.

The only option you have at this point is to sign into Find My iPhone via the Find My iPhone app on another iOS device, or via iCloud.com on a computer.

You would then need to wipe your phone from there in order to be able to restore it.

GB

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Answer 2

jmojro Author

Level 1

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Oct 7, 2013 1:22 PM in response to gail from maine

Thanks, in the process of doing that.

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Answer 3

Oct 7, 2013 1:25 PM in response to gail from maine

Most excellent!

Cheers,

GB

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Answer 4

Oct 7, 2013 1:35 PM in response to gail from maine

gail from maine, I have a question for you, I have an iPhone 5 & my exboyfriend took it and reset it & Now that I have my phone back its telling me that the phone was reported lost & its asking for the apple ID that erased it. Which I dont have, What can I do?! PLEASE HELP! Thanks.

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