My wireless keyboard no longer connects to my Macbook using Bluetooth. I've put in fresh batteries, checked the on/off switch, and attempted to connected using system dialog. Also tried turning Bluetooth off and on. Nothing works. Wireless trackpad works fine.
MacBook Pro (13-inch Early 2011), Mac OS X (10.7.4)
You may need a wired keyboard to carry out some of these steps. It's a good idea to keep a cheap wired keyboard and mouse or trackball as backups for a desktop Mac anyway, because Bluetooth isn't completely reliable.
Step 1
Follow the instructions inthese support articles:
How to set up your Apple Wireless Keyboard
Apple Wireless Keyboard: Difficulty during pairing process
Step 2
The keyboard should pair automatically when you reboot. You may have to press and hold the power button on the right side of an Apple keyboard until the LED starts flashing.
Step 3
Reset the System Management Controller.
Step 4
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/com.apple.Bluetooth.plist
Services ▹ Reveal
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Reboot.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 5
See these support articles:
Bluetooth keyboard may not pair during Setup Assistant
Wi-Fi and Bluetooth: Potential sources of wireless interference
Bluetooth: Unreliable wireless performance may occur when USB 3.0 external devices are close
Step 6
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed.
My Apple bluetooth keyboard no longer connects to my Macbook Pro
