Every time I start my MacBook Pro, I get the following message: "An unexpected error. Unable to parse the custom or default XML." As well, my computer has started logging out after short periods of inactivity. Any suggestions?
Check your login items and remove any you don't recognize.
From the menu bar, select
▹ System Preferences... ▹ Security & Privacy ▹ Advanced...
and uncheck the box marked
Log out after … minutes of inactivity
If there's a closed padlock icon in the lower left corner of the preference pane, you may need to click it to unlock the settings. Enter your login password when prompted.
Check your login items and remove any you don't recognize.
From the menu bar, select
▹ System Preferences... ▹ Security & Privacy ▹ Advanced...
and uncheck the box marked
Log out after … minutes of inactivity
If there's a closed padlock icon in the lower left corner of the preference pane, you may need to click it to unlock the settings. Enter your login password when prompted.
Thanks. I did what you said. Somehow, the setting had changed to an automatic logout after 60 minutes of inactivity. I didn't do this. Perhaps it was reset that way after the motherboard was repaired and the hard drive was replaced about 1.5 months ago. Is this the default setting for Macbooks? I guess I'll have to test it and see.
I'm still worried about the error message I get upon start up - An unexpected error. Unable to parse the custom or default XML. I have no idea what it means. I have never seen it before about two weeks ago. As well, my Mac has developed some very unaccustomed slowness. Every now and then I try to navigate to a new page online and I have to go back and reselect the link in order to convince the machine to complete the action. This is especially true when I'm going to an online PDF file. Even typing sometimes slows down. I press the keys but there's a very noticeable lag before the letters appear. Could all of this be related?
the error message I get upon start up
Login items?
If by login items you're referring to the advice to deselect "logout after x many minutes...", then, yes, I have done that. Otherwise, I'm not sure what you mean. Can anyone tell me what XML is?
It's likely that one of your login items is causing the problem. Select the Login Items tab in the Users & Groups pane of System Preferences. Delete any items that you don't recognize. If you're not sure which ones to delete, double-click each to test it.
Hi - this very thing (error message: An unexpected error. Unable to parse the custom or default XML) is happening to me, and I have no log-in items now except itunes helper, and I am still getting the error message. I went through the log-in items one by one and turned them off to see if it worked, and it did not. Any other advice? This has only happened after I upgraded to maverick.
Thanks for any help.
As I well remember, this had something to do with software from SMART Technologies.
Reinstalling the driver software solved my problem.
Thank you! I uninstalled the driver (haven't reinstalled yet) and it did the trick! Greatly appreciate the help.
I have the same problem and have tried ALL of the mentioned fixes without any luck. Other suggestions?
SMART Technologies' apps were causing the "unexpected error. Unable to parse the custom or default XML" for me too. I used the SMART uninstaller and the problem stopped. Note that SMART doesn't list itself in the login list in System Preferences, although some SMART processes do start themselves at reboot.
As Linc said, it's a login issue problem. XML is just a language like HTML.Maybe a Flash proxy from IWB software? Promethean has SDK and Smart has Flashbridge. Promethean SDK can be switched off in Security & Privacy accessibility, Smart Flashbridge via a drop down menu in the top bar. (White square, red cross)
Thank you, resolve my error message too. Never would have guessed SmartBoard driver.
Every time I start my MacBook Pro, I get the following message: "An unexpected error. Unable to parse the custom or default XML." As well, my computer has started logging out after short periods of inactivity. Any suggestions?
