i am unable to sync my ipod and getting error 1392. Kindly solve my issue

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Level 1

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i am unable to sync my ipod and getting error 1392. Kindly solve my issue

I am the user of iPod shuffle (2nd generation). I am having some errors in syncing my ipod and updating the songs. it showing error-1392. As soon as i connect my iPod to my system the status of itunes application changes to "not responding".That results in hang of the application.

please help me with this issue.

iPod shuffle, Windows 7

Posted on Oct 7, 2013 9:17 PM

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Answer 1

ariel s

Level 4

1,769 points

Oct 10, 2013 7:04 AM in response to baluapple

Hi baluapple,

Thanks for using Apple Support Communities. I would start with troubleshooting the iPod and putting it through the appropriate generation's troubleshooting here, testing after each step:

iPod Troubleshooting Assistants

http://www.apple.com/support/ipod/five_rs/

If the issue persists after that, this troubleshooting article has some additional things you can try:

iPod not recognized in My Computer and in iTunes for Windows

http://support.apple.com/kb/TS1369

Cheers,

- Ari

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