Q: my iphone 4 16 gb stuck on updating

my iphone 4 16 gb stuck on updating ... at the end of 3194 there was an error updating ... hosts cleaned, cut off the defense did everything I recommend in this case ... all that has changed - now an error -1 ... Help me, I can not use the phone because of this ... on the screen and lace itunes

iPhone 4, 16gb white

Posted on Oct 8, 2013 5:48 AM

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Q: my iphone 4 16 gb stuck on updating

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by judysings,

judysings Oct 10, 2013 2:15 PM in response to skykids
Community Specialists

Oct 10, 2013 2:15 PM in response to skykids

Hi skykids,

Welcome to the Support Communities!

The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.

iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/TS4451

This occurs when iTunes is unable to communicate with the update-and-restore server (gs.apple.com). This is most likely because it is being blocked, redirected, or interrupted by security software, hosts-file entries, or other third-party software.
Hope this helps ...

- Judy
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Q: my iphone 4 16 gb stuck on updating

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