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Oct 10, 2013 8:24 AM in response to xmamx70by judysings,Hi xmamx70,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iCloud: Troubleshooting creating an iCloud backup
http://support.apple.com/kb/TS3992?viewlocale=en_US
Cheers,
- Judy
