Q: I had to change my email address because I was locked out of my previous address and change my Apple ID password due to the iOS 7 upgrade. Now iCloud will not recognize my new address nor my new password. Everything else on my apple devices accepted.
I was forced to change my email address, (was locked out of it). I also was forced to change my Apple password due to the iOS 7 upgrade. Everything on my iPhone and iPad, including iTunes, accepted my new email address change, except iCloud. And because I was forced to change my password, it doesn't recognize my old password or new password either. There is no way I can find to change my email address on iCloud, and so I'm stuck. I cannot delete iCloud account without proper email and password and it still shows my old email and doesn't allow it to be changed.
iPhone 5, iOS 7.0.2
Posted on Oct 8, 2013 9:17 AM
If Settings>iCloud is showing your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
Posted on Oct 8, 2013 9:32 AM