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Helpful answers
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Oct 10, 2013 2:01 PM in response to kimmmy_kby norm123,Hello kimmmy_k
You will receive an email of when your Pre-order is ready. If you do not, then report the issues to the iTunes Store
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G.
