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New itunes wont install on windows 7

itunes 11 wont install on my laptop, tried all the support articles i can find and nothing seems to resolve it. I either get the message that it cant be updated or "could not open key". Can anyone help?

Posted on Oct 8, 2013 10:13 AM

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1 reply

Oct 10, 2013 8:02 AM in response to caitlin92

Hello there, Caitlin92.


The following Knowledge Base article has some great resources for troubles with iTunes install:


Trouble installing iTunes or QuickTime for Windows

http://support.apple.com/kb/HT1926


Particularly of note for your issue:

QuickTime or iTunes Installer "Could not open key" alert stops install on Windows

Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

New itunes wont install on windows 7

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